Dunkin'

4.1
369 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Medford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
154 Main St, Medford, MA
02155, United States

Hours

Reviews

4.1
369 reviews
5 stars
196
4 stars
82
3 stars
45
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders and rude staff interactions.

Food Quality

Many reviews indicated a decline in food quality, with complaints about undercooked items and inconsistent preparation.

Cleanliness

While some customers noted the location was clean, others mentioned issues such as dirty bathrooms.

Staff Friendliness

Despite service issues, several customers praised the friendliness of the staff, highlighting positive interactions.

Order Accuracy

Numerous reviews pointed out problems with order accuracy, leading to customer frustration.
  • JL
    Jong Lee
    Aug 30, 2025
    4.0
    Clean location but terrible traffic intersection especially to get out of
  • MT
    Mitchell Tutein
    Aug 29, 2025
    4.0
    It was packed with all people. The business is booming at certain points. They need more staff.
  • MG
    Molly G
    Aug 11, 2025
    5.0
    I’m glad this is my local Dunkin’ Donuts. They’re friendly and consistent. I appreciate this Dunkin’s even more when I go to other locations and the wake up wrap tastes like chemical fire. To be clear, these wake up wraps are straight 🔥🔥🔥 (good and delicious).
  • MA
    Mikayla Anglade
    Jul 20, 2025
    1.0
    When I brought it up on their attention, they said that’s what I asked for. Nobody asked For three pieces of sausage on a wake up wrap, I said no meat. And extra sauce, this is burnt and disgusting and I can’t even eat it. I don’t eat meat. They didn’t fix it
  • BC
    Barbie Curtatone
    Jul 20, 2025
    1.0
    I been going to this Dunkins for year's. Its gone down hill. I thought last week was bad when the manger of treated my husband badly. Because he got our order wrong. Saying to him you did this also last week. My Husband had a Hemeric brain stem stroke in October. Sir I placed the order. Not my husband. He politely asked if you could fix the order. Then 2 days ago a Man came in placed his order with a young women. Moments later he she's his order is wrong. He asks if it can be corrected. You hear the Gentleman say what? He said I cant understand you? Can you repeat that. Then he turns to the young women says did you understand him? She said no. He said I dont understand his English. a Guy behind him who is clearly very young I would say in his early 30's starts calling the Older Gentleman a racist. Then proceeded to attack the Older Gentleman. Who was clearly over 60 year's of age. Who i have seen often in this Dunkins for year's as well. You would think the Manger would call 911. Also what l do know is the Owner of this Dunkins watches the Camera's constantly. Shame on him. For the attack of one of his well known patrons. The attack was un warranted . This astblament has in no longer Safe. It has exemely rude manger.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Medford, MA?

Dunkin' Medford is open Monday to Friday from 4:30 AM to 9:00 PM, and on Saturday and Sunday from 4:30 AM to 8:00 PM.

Does Dunkin' in Medford offer delivery or pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.