Dunkin'

4.1
371 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Medford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
154 Main St, Medford, MA
02155, United States

Hours

Reviews

4.1
371 reviews
5 stars
197
4 stars
82
3 stars
46
2 stars
15
1 star
31

What are people saying?

AI-generated from recent customer reviews

Coffee Quality

Many customers expressed dissatisfaction with the coffee quality, citing issues like burnt coffee and inconsistency in preparation.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, rude staff interactions, and slow service times.

Food Quality

Customers noted a decline in food quality, mentioning undercooked items and dissatisfaction with the freshness of baked goods.

Cleanliness and Environment

While some reviews praised the cleanliness of the location, others reported issues like dirty bathrooms and poor maintenance.

Staff Friendliness

Despite service issues, several customers appreciated the friendliness of some staff members, indicating a mix of positive and negative experiences.
  • EM
    Eric Mills
    Dec 21, 2025
    3.0
    Coffee was not good I don't get it.I ask for French Vanilla and they give me like half a pump of a Vanilla shot. Horrible! Never again... When i get a coffee in the morning I need to be satisfied for my hard earned money 💰.. these people do not care.. they barely put enough coffee grains to make it taste like a decent coffee.. and this isn't the only dunkin that does this i came across a couple others.. I'm starting not to like dunkin.. alot of let downs lately...
  • JL
    Jong Lee
    Aug 30, 2025
    4.0
    Clean location but terrible traffic intersection especially to get out of
  • MT
    Mitchell Tutein
    Aug 29, 2025
    4.0
    It was packed with all people. The business is booming at certain points. They need more staff.
  • MG
    Molly G
    Aug 11, 2025
    5.0
    I’m glad this is my local Dunkin’ Donuts. They’re friendly and consistent. I appreciate this Dunkin’s even more when I go to other locations and the wake up wrap tastes like chemical fire. To be clear, these wake up wraps are straight 🔥🔥🔥 (good and delicious).
  • BC
    Barbie Curtatone
    Jul 20, 2025
    1.0
    I been going to this Dunkins for year's. Its gone down hill. I thought last week was bad when the manger of treated my husband badly. Because he got our order wrong. Saying to him you did this also last week. My Husband had a Hemeric brain stem stroke in October. Sir I placed the order. Not my husband. He politely asked if you could fix the order. Then 2 days ago a Man came in placed his order with a young women. Moments later he she's his order is wrong. He asks if it can be corrected. You hear the Gentleman say what? He said I cant understand you? Can you repeat that. Then he turns to the young women says did you understand him? She said no. He said I dont understand his English. a Guy behind him who is clearly very young I would say in his early 30's starts calling the Older Gentleman a racist. Then proceeded to attack the Older Gentleman. Who was clearly over 60 year's of age. Who i have seen often in this Dunkins for year's as well. You would think the Manger would call 911. Also what l do know is the Owner of this Dunkins watches the Camera's constantly. Shame on him. For the attack of one of his well known patrons. The attack was un warranted . This astblament has in no longer Safe. It has exemely rude manger.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Medford, MA?

Dunkin' Medford is open Monday to Friday from 4:30 AM to 9:00 PM, and on Saturday and Sunday from 4:30 AM to 8:00 PM.

Does Dunkin' in Medford offer delivery or pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.