Dunkin'

3.6
323 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Medford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7 Commercial Street, Medford, MA
02155, United States

Hours

Reviews

3.6
323 reviews
5 stars
147
4 stars
54
3 stars
42
2 stars
19
1 star
61

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, particularly with coffee and food items.

Customer Service

Service quality varied significantly, with some customers experiencing rude or inattentive staff, while others praised friendly and helpful employees.

Cleanliness

Several reviews highlighted concerns about cleanliness, particularly in food preparation areas and restrooms.

Speed of Service

While some customers appreciated the fast drive-thru service, others noted long wait times and inefficiencies during busy hours.

Product Quality

Mixed feedback on product quality, with some customers enjoying the coffee and food, while others complained about stale items and poor preparation.
  • MB
    Mark Bolster
    Nov 15, 2025
    5.0
    Never really had an issue at this location. Consistent, fast and I go at a lot of different times of day and it's fairly consistent business as well (1-2 cars ahead)
  • NZ
    net Z
    Oct 8, 2025
    1.0
    They made my coffees wrong so many times in the morning hours. Either too much cream without sugar or adding wrong flavor.
  • GM
    Garo Manougian
    Oct 6, 2025
    3.0
    It’s a hit or miss at this place! Sometimes the coffee is amazing and sometimes the person making it doesn’t pay attention to the label and misses on the sweetener packs and etc…
  • MD
    Michelle Davidchick
    Aug 12, 2025
    4.0
    Almost every time they put way too much ice and lately the on tap hasn't been working every time I've gone in the on tap has cups and other things full of liquids
  • AF
    Alex Flores
    Aug 5, 2025
    1.0
    Customer service is awful. Two of these girls working there misunderstood my order, and when I told them. They made bad faces like if it was my fault, they talk to much between each other and do not pay attention to what customers are ordering. No recommended! 👌🏻

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Medford, MA?

Dunkin' in Medford, MA is open Monday to Friday from 4:00 AM to 8:00 PM, and Saturday to Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.