Dunkin'

3.6
323 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Medford, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7 Commercial Street, Medford, MA
02155, United States

Hours

Reviews

3.6
323 reviews
5 stars
146
4 stars
55
3 stars
42
2 stars
19
1 star
61

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and missing ingredients.

Customer Service

Service quality varied significantly, with numerous complaints about rude staff and poor communication.

Cleanliness

Several reviews highlighted unsanitary conditions in the food preparation areas and restrooms.

Coffee Quality

Feedback on coffee quality was mixed, with some customers enjoying it while others found it lacking.

Speed of Service

Service speed was inconsistent, with some customers experiencing long wait times, especially during busy hours.
  • MB
    Mark Bolster
    Nov 15, 2025
    5.0
    Never really had an issue at this location. Consistent, fast and I go at a lot of different times of day and it's fairly consistent business as well (1-2 cars ahead)
  • NZ
    net Z
    Oct 8, 2025
    1.0
    They made my coffees wrong so many times in the morning hours. Either too much cream without sugar or adding wrong flavor.
  • GM
    Garo Manougian
    Oct 6, 2025
    3.0
    It’s a hit or miss at this place! Sometimes the coffee is amazing and sometimes the person making it doesn’t pay attention to the label and misses on the sweetener packs and etc…
  • MD
    Michelle Davidchick
    Aug 12, 2025
    4.0
    Almost every time they put way too much ice and lately the on tap hasn't been working every time I've gone in the on tap has cups and other things full of liquids
  • AF
    Alex Flores
    Aug 5, 2025
    1.0
    Customer service is awful. Two of these girls working there misunderstood my order, and when I told them. They made bad faces like if it was my fault, they talk to much between each other and do not pay attention to what customers are ordering. No recommended! 👌🏻

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Medford, MA?

Dunkin' in Medford, MA is open Monday to Friday from 4:00 AM to 8:00 PM, and Saturday to Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.