Business Details
About
Mexican Restaurant
Chipotle Medford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.2
1,024 reviews
5 stars
352
4 stars
206
3 stars
109
2 stars
57
1 star
300
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the dirty conditions of the dining area, with unclean tables and floors.
Customer Service
Many customers reported rude and unhelpful staff, with complaints about poor attitudes and lack of responsiveness.
Food Quality
Inconsistent food quality was noted, with issues such as poorly cooked chicken, small portion sizes, and incorrect orders.
Order Accuracy
Numerous customers experienced problems with their orders being incorrect or incomplete, particularly with online orders.
Overall Experience
While some customers enjoyed the food and service, many expressed dissatisfaction and indicated they would not return.
- SOSophie Aisllin de oliveiraJan 3, 20261.0In the app it said 8:40 pm sharp so when I showed up there was 5 people waiting to pick up an order ok sometimes the place is busy but in the to make an announcement order there was 1 to none people and people were getting in front of me and I left at 8:51 and I even saw an employee on his phone in corner of the kitchen
- SCSadie CasseusJan 3, 20261.0Ran out of every protein with a line out the door. Poor management.
- CMC MJan 3, 20261.0If you want to wait for the employees to finish texting before they help you , I definitely would recommend here! But if you want to be served when you walk in the door I’d recommend another location
- JSJordi Segalés-PérezDec 14, 20251.0This place is at another level of dirtyness. The Health Department would shut them down if they did their job.
- EHErik HickeyNov 26, 20255.0Went in today cause they had their bogo deal going. It was a mad house , line around the store and the workers were just going off. All in all with how busy it was they got it done well, definitely took some time to get to the front but they were going nonstop the whole time i was there. Also the women who made the second half of my burrito is the best perfect roll and portions every time . Obvs chipotle can be a hit or miss, it is still one of my favorite foods.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Medford serve?
Chipotle Medford offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operational hours of Chipotle Mexican Grill in Medford?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Medford offer pickup and delivery services?
Yes, Chipotle Medford offers both in-store pickup and delivery services for your convenience.
How can I place an online order for Chipotle Medford?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app.
What is the address and contact information for Chipotle Mexican Grill in Medford?
The restaurant is located at 616 Fellsway, Medford, MA 02155. You can contact them by phone at +1 781-393-6871 or email ma.0870.medford@chipotle.com.
Does Chipotle Medford accommodate payments by credit cards and offer gift cards?
Yes, Chipotle Medford accepts credit cards and offers gift cards as part of their available services.
Is Chipotle Medford welcoming to the LGBTQ community?
Yes, Chipotle Medford is an LGBTQ-welcoming establishment.
What nearby places can I visit around Chipotle Medford for additional shopping or dining options?
Nearby places include Men's Wearhouse for clothing, Dave's Hot Chicken for more dining, and Wellington Circle Plaza for shopping and groceries, perfect for combining errands or meals.
Are there convenient transit or charging options near Chipotle Medford?
Yes, EVgo provides an electric vehicle charging station nearby, making it easy to recharge your vehicle while dining.
What other food and beverage spots are close to Chipotle Medford?
Nearby eateries include Dunkin' for coffee and donuts, Pho Town 7 for Vietnamese cuisine, and Cafe Toscana for Italian meals, offering diverse options before or after visiting Chipotle.