Brand Certified
Chipotle Mexican Grill
3.2(1031 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
616 Fellsway, Medford, MA
02155, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(781) 393-6871
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ma/medford/616-fellsway?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=870
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Medford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
1,031 reviews
5 stars
355
4 stars
207
3 stars
109
2 stars
57
1 star
303
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of attentiveness.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables and floors, contributing to a negative dining experience.
Food Quality
Inconsistent food quality was noted, with complaints about incorrect orders, small portion sizes, and issues with food freshness.
Management Issues
Several reviews pointed to poor management practices, including running out of ingredients and inadequate staff training.
Online Ordering Problems
Customers experienced frequent issues with online orders, including receiving incorrect items and delays in order preparation.
- AAAshleyFeb 13, 20265.0Ese es mi Chipotle favorito. Las personas son muy simpáticas y la comida es deliciosa.
- HPhorseless powerFeb 6, 20261.0I wouldn't go here this is my last time going here if people here are gonna be ahs with they customer service and make food look like I can make at home and the tables be looking like im at a Lynn park then bruh shut it down cause this place aint it
- GVGaby VasquezJan 30, 20261.0January 30, 2026 around 10pm I was getting my food and the costumer service was terrible. One was being inconsiderate of the line and was cleaning the food line when clearly the other workers wanted to get the line moving forward. The cashier was so mean and didn’t care of giving me the wrong order. The food line guy had a face he didn’t wanna talk to no one. Honestly I expected better from custumer service like other days but not today. This problem should get fixed.
- SOSophie Aisllin de oliveiraJan 3, 20261.0In the app it said 8:40 pm sharp so when I showed up there was 5 people waiting to pick up an order ok sometimes the place is busy but in the to make an announcement order there was 1 to none people and people were getting in front of me and I left at 8:51 and I even saw an employee on his phone in corner of the kitchen
- CMC MJan 3, 20261.0If you want to wait for the employees to finish texting before they help you , I definitely would recommend here! But if you want to be served when you walk in the door I’d recommend another location
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Medford serve?
Chipotle Medford offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operational hours of Chipotle Mexican Grill in Medford?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Medford offer pickup and delivery services?
Yes, Chipotle Medford offers both in-store pickup and delivery services for your convenience.
How can I place an online order for Chipotle Medford?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app.
What is the address and contact information for Chipotle Mexican Grill in Medford?
The restaurant is located at 616 Fellsway, Medford, MA 02155. You can contact them by phone at +1 781-393-6871 or email ma.0870.medford@chipotle.com.
Does Chipotle Medford accommodate payments by credit cards and offer gift cards?
Yes, Chipotle Medford accepts credit cards and offers gift cards as part of their available services.
Is Chipotle Medford welcoming to the LGBTQ community?
Yes, Chipotle Medford is an LGBTQ-welcoming establishment.
What nearby places can I visit around Chipotle Medford for additional shopping or dining options?
Nearby places include Men's Wearhouse for clothing, Dave's Hot Chicken for more dining, and Wellington Circle Plaza for shopping and groceries, perfect for combining errands or meals.
Are there convenient transit or charging options near Chipotle Medford?
Yes, EVgo provides an electric vehicle charging station nearby, making it easy to recharge your vehicle while dining.
What other food and beverage spots are close to Chipotle Medford?
Nearby eateries include Dunkin' for coffee and donuts, Pho Town 7 for Vietnamese cuisine, and Cafe Toscana for Italian meals, offering diverse options before or after visiting Chipotle.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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