Bertucci's Italian Restaurant

4.2
1379 reviews
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Business Details

4054 Mystic Valley Parkway, Medford, MA
02155, United States
(781) 396-9933
https://www.bertuccis.com/locations/medford/
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About

Italian RestaurantPizza Restaurant
Bertucci’s restaurants are firing-up brick ovens from New England to Virginia, each reflecting the distinct character and local charm of its community. Like the original Bertucci’s, every kitchen is open, making our brick oven part of the restaurant experience. With a long-standing commitment to hospitality, we welcome you as our guest and promise to treat you as part of the Bertucci’s family. Join us in Medford MA, next door to the Ford Dealership.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Bertucci's Italian Restaurant
4054 Mystic Valley Parkway, Medford, MA
02155, United States

Hours

Reviews

4.2
1,379 reviews
5 stars
819
4 stars
262
3 stars
125
2 stars
55
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from staff members like Lisa, Bridget, and Milton.

Food Quality

The food received mixed reviews; while many enjoyed the pizza and rolls, others reported issues with overcooked or bland dishes.

Atmosphere

The restaurant is generally described as welcoming and family-friendly, though some noted cleanliness issues.

Large Parties

The staff is noted for being accommodating and efficient with large groups, providing a positive experience.

Consistency

Long-time patrons mentioned a decline in food quality and menu variety compared to previous visits.
  • JJ
    Joshua Jakob
    6 days ago
    4.0
    I came into bertucci's, craving their farmhouse salad and it did not disappoint. I ordered it with pepperoni because that was how it was originally sold when bertucci started it many years ago. However, their "black olives" tasted like kalamata and were not the same ones that were pictured and provided previously. I think it is possible that the person that was preparing the food used the wrong olives or that they changed their Olive supplier and I'm hopeful to find out. Lisa provided great service and went above and beyond to provide a takeout cup for the rest of My soda so it did not go to waste. I was happy to only get two rolls as I am a single person dining and this way food is not wasted and the restroom was clean and the servers and staff were upbeat.
  • FF
    Francis
    Nov 17, 2025
    5.0
    Great pizza and good typical Italian dishes. Friendly and happy employees makes dinner even better!
  • MR
    Morgan Rastellini
    Nov 16, 2025
    5.0
    Great place. The food is always great and the service is excellent. It sucks that some Bertucci locations have closed. I hope this one stays open. It always has been a good time whenever we have been there.
  • DD
    David Delman
    Nov 8, 2025
    5.0
    Over the years they changed how to get to drive into the area. IT used to be kind of unsafe. Yet now it is safe.
  • NS
    Nicole Scalfani
    Nov 4, 2025
    5.0
    The Medford Bertucci's service is amazing. Lynn was extremely helpful. I had an issue with an app that I use and she was able to figure it out. She is patient and such a kind person!
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Frequently Asked Questions About Bertucci's Italian Restaurant

Is this business open?

Yes, our Dinning room is open and Patio Seating is now available! We are also serving Takeout and Delivery options.

Does Bertucci's Italian Restaurant accept reservations?

Yes, Bertucci's Italian Restaurant accepts reservations.