Wendy's

3.5
657 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
115 Powder Mill Road, Maynard, MA
01754, United States

Hours

Reviews

3.5
657 reviews
5 stars
226
4 stars
161
3 stars
113
2 stars
50
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, with long wait times in both the drive-thru and dining area.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, with customers advised to double-check their bags before leaving.

Food Quality

Mixed reviews on food quality, with some customers enjoying the meals while others found them cold, bland, or poorly prepared.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported unprofessional behavior and lack of attention.

Operational Issues

Customers expressed frustration over inconsistent hours, closed dining areas, and understaffing, leading to a chaotic environment.
  • MM
    M
    1 day ago
    2.0
    I made an online order and didn’t realize my burger was missing until I got home which was disappointing, it wasn’t even a large order and the store was pretty much empty when I got there. I don’t live in Maynard so it wasn’t worth going back. Seems like a common issue based on the other reviews so make sure to check your bag and confirm all items are there before leaving.
  • RD
    Richard Donahue
    2 days ago
    2.0
    What happened to their chili? It was like water with hamburg and beans. They also forgot to put sauce in the bag for the spicy nuggets.
  • CB
    Chris P Bacon
    Dec 8, 2025
    5.0
    I didn’t choose Wendy’s. Wendy’s chose me — the moment I realized every halfway-decent restaurant was either closed, packed, or required me to walk more than 12 feet from my car. At that point, my standards dropped faster than the ice in a Frosty machine during a heat wave. And there it was… glowing like a beacon of lukewarm hope: Wendy’s. Why did I go? Honestly? Because life was already kicking me in the shins and Wendy’s felt like the appropriate culinary equivalent. It’s that point in the day when you say, “Yeah, sure. Let’s eat something that’ll make me question my decisions but won’t kill me as fast as McDonald’s.” The food? Warm enough to not sue them. Cold enough that you definitely ate it too fast to care. It’s probably one of the “better” fast-food chains, but that’s like saying one haunted house is safer than another because fewer people screamed inside it. It’s still fast food. It’s still suspiciously square meat. It still gives me that special stomach feeling — not quite sick, not quite fine — just a gentle internal whisper that says, “You did this to yourself.” But hey, I didn’t walk in expecting fine dining. I walked in expecting edible-ish food delivered quickly by someone who looks like they’ve had enough of humanity for the day. And Wendy’s? She delivered. Wendy’s is the place you go when: You’re hungry You’re tired You’ve given up on cooking Your soul has left your body Everything else in a 10-mile radius looks worse Or you just really need a Frosty to emotionally stabilize yourself Wendy’s: Not the best. Not the worst. Just the culinary band-aid for a day that didn’t go as planned.
  • AH
    Adam Henderson
    Dec 5, 2025
    5.0
    Good friendly service and they got my order correct. Food was hot! Way better than McDonald’s, gonna start coming here when I need fast food
  • TT
    Trevor
    Nov 21, 2025
    1.0
    Come on guys!! Ordered a combo meal and a chicken sandwich. Got home and no fries. Asked for no tomatoes on my burger and extra pickles. Guess what??? No pickles and extra tomatoes. The owner won't read this and won't care.

Frequently Asked Questions About Wendy's

Is 115 Powder Mill Road Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Wendy's at 115 Powder Mill Road, Maynard, MA?

Wendy's is open daily from 9:00 AM to midnight.