Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported rude and unhelpful staff, with several instances of poor management and disrespectful behavior.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and food quality issues, indicating a lack of attention to detail.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms, contributing to a negative dining experience.
Service Speed
Customers consistently noted slow service, with long wait times both in-store and at the drive-thru.
Staff Performance
While some staff members received praise for their friendliness, overall staff performance was criticized for being inconsistent and unprofessional.
CM
Christopher Alejandre Mérida
Jan 5, 2026
5.0
Todo muy exelente... desde la comida hasta los empleados 👌
JJ
Jayda
Jan 2, 2026
1.0
I ordered a value meal, the lady only gave me the sandwich and tried to charge me $5 extra for a meal that cost 7$. Horrible service I lost my appetite it's a language barrier and she not great at understanding English or speaking 🗣️ but is operating the drive thru. You will never get my money again.
JH
jeff holman
Dec 30, 2025
2.0
The staff is extremely rude and most of them don't understand simple questions. The food is ok but not worth it, the mcchicken tasted like it had been reheated more than once, they dont follow instructions what so ever (ask for no pickles or onions, there's somehow extra). Their soda machine never works and is always a mess, some of the drinks taste chemically.
Bathrooms are absolutely horrid. Not recommended as a good McDonald's at all.
BM
Brendan McDonough
Dec 27, 2025
5.0
Life long McDonald’s customer. I have been going to this restaurant since I was a kid. I have been to hundreds of McDonald’s around the country and this one is the best. This location sets the standard for quality food, service and cleanliness of any McDonald’s !
XX
xmeggiex3
Nov 29, 2025
1.0
Within the last year, this McDonald’s has majorly gone downhill, especially the last 3 months. 2 times I went in the last month, it took almost an hour to get my food and when I did receive it, the fries and nuggets were cold. It wasn’t even busy, drive thru had 1 or 2 cars and there were 1-2 people in store. I recently did an online order for breakfast for drive-thru way before 11am when breakfast ends and they wouldn’t given me my food. I waited 5-7 minutes for someone ahead of me to order their food, then waited for a worker to asked for my mobile order number. Once I gave it, it was 11:03 and they told me it’s past breakfast and they can’t give me my order. I explained I was here well before 11 and did a mobile pick up but had to wait 5-7 minutes for the car in front of me/drive thru attendant. They told me to come to the first window and then told me the same thing and that I will get a refund. I said the same thing and asked how will I get a refund and the person said that she didn’t know and to go to the second window for the manager. I then waiting a few minutes there and they moved me to a different window. I sat there for 20ish minutes and the manager never came out. I never got my refund and will now have to dispute the charge with my CC company. As a pervious McDonald’s employee who use to work the breakfast/lunch shifts, I am very well aware of the policies. If you order your food before 11am, they still have to give you your breakfast order. This is complete bullshit and awful customer service.