Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with incorrect orders, missing items, and food not prepared as requested.
Service Quality
While some staff members received praise for their friendliness, many reviews highlighted rude behavior and poor customer service from management.
Food Quality
Numerous complaints about cold, stale, or improperly prepared food were noted, with some customers expressing disappointment in the overall quality.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Wait Times
Customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant.
LJ
Lee McKinnon Jr.
1 day ago
1.0
Worst fast food in town, awful service. I’ve had to do charge backs because mobile orders never arrived or never were fulfilled. Staff never checks on folks waiting for mobile orders. They prioritize the drive thru and the elderly ordering at the counter.
SS
Sean Shaw
Oct 27, 2025
1.0
Watched 5 people who ordered after me get there food 1st but what really got me is thank god i was watching them the lady put the bare hands on my burger lifting up the bread and meat on the sandwich bare handed then had the audacity to try to serve it to me
AA
astrolabe abelard
Oct 17, 2025
1.0
i ordered a cheeseburger with bacon. i was then served two buns with no burger between them. i corrected them and the burger had a hair in it afterwards. infuriating experience
AS
Aiyin Sitan
Oct 5, 2025
1.0
Charged 25 cents for a sweet & sour sauce.
BD
Ben Dover
Sep 21, 2025
1.0
I don’t know what happened this time. 5 people were waiting to the side of the drive thru for what seemed like 30 minutes. Food was cold.