Dunkin'

Reviews

• NB

  Natoya Bryan

  Apr 7, 2026
  5.0
  We wait for so long and the worker was just chatting up the storm,no customer service whatsoever.
• JJ

  Joslin

  Feb 12, 2026
  5.0
  One of the best dunkin’s I’ve been to! The service was quick although they were quite busy and they still had a great attitude.
• DS

  Don S

  Nov 28, 2025
  1.0
  They put hazelnut in a caramel swirl with cream and the dunkalatte tasted watered down and bitter. Really disappointing compared to the other Dunkins on cape.
• MD

  Mark Dusseault

  Nov 5, 2025
  1.0
  Stood in line for 20 minutes then ordered a box of Joe, the young girl told me in the future don’t just walk in and order a box of Joe when we’re busy, you need to call it in ahead of time. I told her just to make me a box of Joe and I promised I’d never come to this dunks again. She said that I disrespected her and she wouldn’t make me a box of Joe lol, one of the other employees made me the coffee. Never again will I enter that Dunks. Also think I saw at least 10 people walk in waiting for 15 + minutes and then leave without being served. What a joke
• JW

  Jamie White

  Nov 9, 2016
  1.0
  Today I had the worst experience by far. I ordered a medium iced caramel coffee with a shot of toasted almond.... I'm not really sure why that wasn't understood and why I had to argue back and forth with the manager. He literally came at me with an attitude and I called him out on that. His response was that he was just returning what I was putting out and he can't make me a drink if he doesn't know how. No matter how many times I said medium iced coffee and a shot of toasted almond he always said ok so you want an iced toasted almond with caramel swirl ...... I'm not sure how I could have been any more clear with the man. I also explained the drink wasn't for myself but that it sounds pretty simple , growing more and more ticked off. It's called active listening. He should try it. If I say a medium iced caramel coffee with a shot of toasted almond that's LITERALLY what I want. NOT an iced toasted almond with caramel swirl! Here's a tip... don't just listen to your customers enough to respond - LISTEN!