Stop & Shop

4.2
504 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
3900 Falmouth Road, Marstons Mills, MA
02648, United States

Hours

Reviews

4.2
504 reviews
5 stars
255
4 stars
147
3 stars
49
2 stars
30
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some employees are praised for being friendly and helpful, while others are reported as unfriendly or dismissive.

Product Quality

Concerns about the quality of food items, particularly meat and sushi, with reports of expired or unsatisfactory products.

Pricing

Many customers find prices to be high compared to competitors, leading some to prefer shopping elsewhere.

Store Cleanliness

Generally positive remarks about store cleanliness, with some exceptions noted for specific areas like bathrooms.

Checkout Experience

Issues with self-checkout systems causing frustration, including frequent need for assistance and incorrect pricing.
  • JT
    Julia Tokarz
    Oct 18, 2025
    2.0
    Please add more cameras my mom's suv got hit by someone who took off and my mom parks where there is no cameras she just got her suv fixed in august and now has this happen and the person who hit my mom took off so my mom can't do much now with her suv
  • EA
    Elsa Andrews
    Sep 30, 2025
    5.0
    Derek cashed me out. He was very friendly and fast and super helpful and also very funny. Great experience, thank you Derek!
  • JH
    Jason Harmon
    Sep 5, 2025
    4.0
    Judi at the self checkout is doing a great job. She deserves a raise..
  • AD
    Alex Dannenbring
    Jul 25, 2025
    2.0
    This is a two-star review this grocery store should be a no-brainer win for everybody. The people are nice, but that's not what shoppers come for. They come for the food and it's either raw or close to expiring. Pricing is out of line as well. It makes more sense to drive another 15 minutes to Market Basket in sandwich, for a better grocery experience.
  • PO
    Paul Oconnell
    Jul 19, 2025
    5.0
    Always nice

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Marstons Mills, MA?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for customer convenience.