Stop & Shop

4.1
506 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
3900 Falmouth Road, Marstons Mills, MA
02648, United States

Hours

Reviews

4.1
506 reviews
5 stars
256
4 stars
147
3 stars
49
2 stars
30
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised friendly and helpful staff, others reported negative experiences with service, including being ignored in line and poor treatment of employees.

Product Quality

Several reviews highlighted concerns about the quality of food items, particularly meat and produce, with some customers reporting expired or unsatisfactory products.

Pricing

Many customers expressed dissatisfaction with high prices compared to competitors, although some noted good deals during sales.

Store Cleanliness

The store generally received positive remarks for cleanliness, though there were isolated complaints about specific areas like bathrooms.

Checkout Experience

Customers reported issues with the self-checkout system, including frequent malfunctions and long wait times.
  • LL
    L
    Jan 2, 2026
    1.0
    I have received Instacart orders on multiple purchases with expired food. Meat in packages often is rancid before the expiration date. Filthy and disgusting.
  • SP
    Sir PAT
    Dec 21, 2025
    5.0
    I consistently have a great experience shopping at Stop & Shop. The store is clean, well-organized, and fully stocked, making it easy to find everything I need. The produce and meats are fresh, prices are fair, and there’s a good variety of brands and everyday essentials. The staff is friendly and helpful, and checkout is quick and efficient. Whether I’m doing a full grocery run or just stopping in for a few items, Stop & Shop is reliable and convenient. I highly recommend it for quality, value, and a smooth shopping experience.
  • JT
    Julia Tokarz
    Oct 18, 2025
    2.0
    Please add more cameras my mom's suv got hit by someone who took off and my mom parks where there is no cameras she just got her suv fixed in august and now has this happen and the person who hit my mom took off so my mom can't do much now with her suv
  • EA
    Elsa Andrews
    Sep 30, 2025
    5.0
    Derek cashed me out. He was very friendly and fast and super helpful and also very funny. Great experience, thank you Derek!
  • JH
    Jason Harmon
    Sep 5, 2025
    4.0
    Judi at the self checkout is doing a great job. She deserves a raise..

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Marstons Mills, MA?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for customer convenience.