Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and poor service when trying to resolve mistakes.
Staff Behavior
Feedback indicates a mix of friendly and rude staff, with several reviews highlighting unprofessional behavior from employees.
Cleanliness
Multiple reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Food Quality
Customers expressed dissatisfaction with food quality, citing cold items and poor preparation.
Service Speed
While some customers praised quick service, others experienced long wait times and slow service.
ER
Eva Rinaldi
Nov 17, 2025
4.0
The staff is really nice here and did a good job but also if you want to sit and charge your phone while you eat for a while they point a super cold air vent on you even though its winter. I guess to keep you from eating too slow? But there was no one in here. I really like that you can get salad and a baked potato with your food it's actually relatively cheap and healthy and I get to have nuggies.
MM
Mike Mandel
Nov 1, 2025
4.0
Decent Wendy's location
JB
Jess Barbiero
Oct 28, 2025
1.0
The over reliance on AI prevents accurate orders zero customer service when issues with ordering through AI arise
JL
Javier Lopez
Oct 14, 2025
5.0
Very good!
AD
Anne D
Oct 10, 2025
1.0
This place quite literally has never ever gotten my order correct. Just now I was trying to order two things (fries and a chocolate frosty) I thought it would be simple. But the person that was originally taking my order literally had to switch with someone else, who read the order back correctly. They STILL gave me a vanilla. I am so tired. This place is surrounded by a whole bunch of other fantastic drive-thrus I would honestly suggest Raising Canes or McDonald's across the street, or Friendlys and Q'doba on the same side. The Westborough Wendys even is a better alternative if you just want what you ordered, and not what they think you might want instead.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Marlborough, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Marlborough, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (508) 481-5366.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Marlborough West Wendy’s serve breakfast?
Yes, this Wendy’s location in Marlborough, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are Wendy's hours of operation in Marlborough, MA?
Wendy's in Marlborough, MA is open daily from 6:30 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Marlborough Wendy's has drive-thru service available from 6:30 AM to 2:00 AM every day.
Can I order Wendy's for delivery or takeout?
Yes, Wendy's in Marlborough offers delivery and takeout services. Delivery availability can be checked via their app or at order.wendys.com by entering your address.
Is breakfast served at the Marlborough Wendy's?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
What payment options does Wendy's Marlborough accept?
This location accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact the Marlborough Wendy's for questions or feedback?
You can call the location directly at (508) 481-5366 or reach Wendy's Customer Care via live chat or phone at 888-624-8140. Feedback can also be given through their online survey.
Where can I find Wendy's menu and nutrition information?
Menus and nutrition details are available on Wendy's website, mobile app, and inside the restaurant. Online, select the menu item and click 'Nutrition & Allergens' to see full info.
Are there any hotels near Wendy's Marlborough?
Yes, Fairfield Inn & Suites by Marriott Boston Marlborough/Apex Center and Fairfield by Marriott Inn & Suites Boston Marlborough/Apex Center are nearby hotels you might consider for your stay.
What nearby coffee shops are close to Wendy's Marlborough?
There are two Starbucks locations near Wendy's where you can enjoy coffee before or after your meal.
What other fast food options are near Wendy's in Marlborough?
Nearby fast food options include McDonald's, providing alternatives if you're exploring burger or quick meal choices in the area.