Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 197 Boston Post Rd. West in Marlborough is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
453 reviews
5 stars
256
4 stars
114
3 stars
38
2 stars
17
1 star
28
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
While many praised the burgers and fries, some noted a decline in quality and inconsistency in preparation.
Cleanliness
The restaurant was frequently described as clean and well-maintained.
Pricing Concerns
Several reviews mentioned that the prices were considered high for the portion sizes and quality.
Positive Experiences
Despite the issues, many customers expressed overall satisfaction with their meals and the friendliness of the staff.
- SKsuzanne klausJan 5, 20261.0Staff was unprofessional and food was not worth what I paid.
- KKkevin kmottaNov 20, 20251.0I love five guys, but this franchise is terrible, worst service of all, employees just like to talk. I don't recommend
- KMK MNov 18, 20251.0This branch is terrible, there's too much chatter among the employees and little service or quality.
- WLWarren LugoOct 26, 20254.0I am vegetarian and love their French Fries! That's all I order.
- KJKevin JohnsonSep 5, 20255.0The facilities are clean.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Marlborough accept reservations?
No, Five Guys does not accept reservations.
What are the operating hours of Five Guys Marlborough?
Five Guys Marlborough is open daily from 11:00 AM to 10:00 PM.
Does Five Guys Marlborough offer delivery service?
Yes, Five Guys Marlborough offers delivery service daily from 10:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/marlborough/menu.
Can I pick up my order in-store at Five Guys Marlborough?
Yes, Five Guys Marlborough offers in-store pickup service.
How many ways can I customize my burger at Five Guys Marlborough?
You can customize your burger in more than 250,000 ways at Five Guys Marlborough.
What payment methods are accepted at Five Guys Marlborough?
Five Guys Marlborough accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Are there any nearby gyms where I can work out before or after visiting Five Guys Marlborough?
Yes, Paradise Fit Club and F45 Training are nearby gyms where you can work out before or after your meal at Five Guys Marlborough.
What nearby restaurants can I visit after dining at Five Guys Marlborough?
Nearby restaurants include Japan One, China Taste, Agave Mexican Grill & Cantina, Snowfox Sushi, Emmanuel Hernandez, Mirchi Nation, and Kinzen.
Is there a nearby bakery or cafe to visit after eating at Five Guys Marlborough?
Yes, Panera Bread and Smoothie King are nearby places you can visit for a coffee, bakery items, or smoothies after your meal.
Does Five Guys Marlborough have wheelchair accessible amenities?
Yes, Five Guys Marlborough has wheelchair accessible entrance, parking, seating, and restroom facilities.