Dunkin'

3.8
287 reviews
Decked Out Lattes
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Business Details

312 Maple St, Marlborough, MA
01752, United States
(508) 460-6281
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marlborough, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
312 Maple St, Marlborough, MA
01752, United States

Hours

Reviews

3.8
287 reviews
5 stars
143
4 stars
56
3 stars
25
2 stars
10
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly the manager, leading to a negative customer experience.

Order Accuracy

Customers frequently reported issues with incorrect orders and lack of attention to detail, resulting in dissatisfaction.

Staff Friendliness

While some staff members were praised for their friendliness, many reviews indicated a lack of consistent positive interactions.

Cleanliness and Environment

The location was noted for being clean and well-maintained, although some customers experienced issues with the bathroom availability.

Drive-Thru Experience

The drive-thru was described as tight and sometimes chaotic, with long wait times and service inconsistencies.
  • RM
    Ruben Monrroy
    6 days ago
    5.0
    Amazing people and great coffee
  • MP
    Mike Pickwick
    Nov 7, 2025
    5.0
    Drive thru is a little tight in a pickup but otherwise great location and food
  • MJ
    Maria johnson
    Sep 5, 2025
    1.0
    Most of the staff rude. Manager especially, called for more than 40 minutes no answer went back to bring a blueberry muffin back asked for a coffeecake muffin my daughter is allergic to blueberries. Told manager I called for more than 30 minutes to explain the problem, no answer. She said we are too busy to answer phone she never apologized for giving us the wrong muffin. I told her I needed it to be toasted with butter since my daughter is now working it’s late and she will not be able to do it herself she butter cost extra. I did not want to go get my wallet to pat since they made the mistake not me she did toast it for us but was really rude the whole time.
  • KB
    Kevin Benoit
    Aug 22, 2025
    1.0
    The store manager at this location (Ruth, blonde bob) is so rude and terrible at listening to customers. She will rush you every time and then complain to you at the window about her drive thru time. The ironic thing is that if she was actually listening instead of constantly interrupting, she'd hear correctly the first time. Just go to any of the other Dunkins in town. Not worth it.
  • AT
    Ashley Tenczar
    Jul 29, 2025
    4.0
    The parking is an issue because it's on a one-way Street and a lot of the time they don't have the staff to handle things and that's not their fault .
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Marlborough, MA?

Dunkin' in Marlborough is open daily from 4:30 AM to 8:30 PM on weekdays, and closes at 8:00 PM on Friday, Saturday, and Sunday.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' in Marlborough offers both delivery and curbside pickup services.