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Brand Certified

Chipotle Mexican Grill

2.7
(109 reviews)

About

Mexican Restaurant
Chipotle Marlborough East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
651 Boston Post Road East, Marlborough, MA
01752, United States

Hours

Reviews

2.7
109 reviews
5 stars
34
4 stars
10
3 stars
3
2 stars
10
1 star
52
  • RP
    Robby Perry
    Mar 1, 2026
    1.0
    I have been a long time, chipotle fan, and have dined at many locations in different states. This particular location has got to be by far the most. Unwelcoming and disgusting location. The management was extremely rude. It baffles me why the corporate level cannot get a handle on their individual stores.
  • TP
    Tammie Perry
    Mar 1, 2026
    1.0
    The portions are nothing like other Chipotle restaurants. Less than half and forget about drinking water. The manager was so rude when I ask for a cup for water. I will not be frequenting this establishment again. I went there to dine in but ended up leaving due to managers attitude.
  • TB
    Tiffany Bell
    Mar 1, 2026
    1.0
    This was the worst Chipotle experience I’ve ever had. I asked for a water cup, and an employee told me they don’t do water cups. When I asked to speak to the manager she was extremely rude. I had to leave and eat my food at home since they wouldn’t allow me to get water. When I got home and opened my bowl, the portions were laughably small. I wish I could leave less than a one star review for this place.
  • JP
    Jonathan Perry
    Mar 1, 2026
    1.0
    All Chipotles are notorious for being poorly managed. But this location is worse than anything I’ve ever experienced. After spending $40 on lunch for my family, I asked for a water cup, as we don’t buy soft drinks when we eat out. I was told they “Don’t do water cups” and that I would have to pay for a drink, even if I only wanted water. I asked if this was a new Chipotle policy or just this location, the manager rudely said it was her policy. Because of this we had to pack our food up and take it home to eat. Once I opened my bowl, I saw it was only about half full even though I ordered extra chicken. It was the least amount of food I’ve ever received at a Chipotle. Looking on Google now, I’m not surprised this location has a 2.7 rating. Awful, rude manager and tiny portions. We will never go back. If you’re in the area I highly recommend choosing one of the other Chipotle locations.
  • JB
    johnny byrd
    Jan 14, 2026
    5.0
    Really polite, and very good food. I asked one of the employees to make whatever they wanted, and that I am just hungry, and I can say she more than just delivered. It was delicious. Just fantastic customer service.

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