Dunkin'

3.8
603 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marlboro, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
199 Lakeside Ave, Marlboro, MA
01752, United States

Hours

Reviews

3.8
603 reviews
5 stars
277
4 stars
126
3 stars
77
2 stars
28
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, particularly at the drive-thru, with long wait times often exceeding 15 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, with a significant number of customers receiving items they did not request.

Staff Attitude

Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rudeness and lack of professionalism.

Cleanliness

The store was noted for being clean, but there were complaints about unsanitary conditions, particularly regarding food preparation.

Product Quality

Several customers expressed disappointment with the quality of food and drinks, citing issues like cold coffee and stale donuts.
  • CW
    cassie webb
    Oct 9, 2025
    1.0
    Incompetence at its finest. second time trying it, thinking maybe the first was a fluke. Soooo slow, cant understand english, wrong orders. Avoid, go to any other one
  • JP
    julie parziale
    Oct 4, 2025
    3.0
    The food and drinks are your average dunks. The service though at the drive thru...SLOW. I’ll be the only car in line and still takes like 5-10mins for my coffee. I see multiple workers behind the counter and they work like there’s one of them. Please work on your drive thru service.
  • JM
    John Marley
    Aug 24, 2025
    5.0
    Todos são iguais , o que muda de um para o outro é o atendimento , uns atendem muito bem , são simpáticos e educados , outros nao te atendem bem e são mal educados
  • CT
    Christine Thibault
    Jul 30, 2025
    1.0
    The absolute worse Cold Brew I have ever had. Disgusting 🤢 If you want a good Cold Brew DO NOT WASTE YOU MONEY AT THIS PLACE!!
  • NF
    Nicole Fallaha
    Jul 28, 2025
    4.0
    The person who served us was not very friendly and we couldn't understand a bit from what she was saying. Not Making eye contact

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Marlboro, MA?

Dunkin' in Marlboro is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services at this location.