Dunkin'

3.6
189 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Marlboro, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
681 Boston Post Road, Marlboro, MA
01752, United States

Hours

Reviews

3.6
189 reviews
5 stars
87
4 stars
32
3 stars
18
2 stars
11
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with many expressing frustration over slow service.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, with many customers receiving the wrong items or poorly made drinks.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unwelcoming.

Cleanliness

Some reviews noted cleanliness issues, particularly regarding food handling practices and the overall state of the store.

Management Issues

Several customers mentioned poor management and lack of training for staff, contributing to the overall negative experience.
  • FR
    Francie Rodgers
    Dec 22, 2025
    1.0
    Made a mobile order at 150 pm got there at 2pm sat at drive up teller for 5 mins , said my mobile order , still not ready . Pulled up to window ... still not ready . Then she tried to give me the wrong order. Finally at 217pm I got my order good lord . Worst dunkin around . Yes I know go to a different one but its next to the store I was shopping at . AND I placed my mobile order while standing in line to check out at the store I was at. And it wasn't even busy there was ONE car in the drive up and none in the parking lot.
  • DW
    debbie warren
    Nov 17, 2025
    4.0
    I bought a coffee and they seem to have given me something that wasn’t fully dripped because it tasted just like water
  • MW
    M White
    Oct 13, 2025
    1.0
    If your order actually comes out correct and under 30 minutes, you’ve won. This location is literally the worst yet never busy, how?
  • TH
    Tyler Hemenway
    Sep 28, 2025
    5.0
    I want to thank Meredith for the outstanding customer service I get every single time she takes my order and makes my coffee to perfection. Every time I go in the morning there's nothing but coffee grounds in my coffee but when Meredith makes it, she has it down to perfection. Thank you!
  • LA
    Lucky Azurdia
    Sep 28, 2025
    1.0
    This dunking donuts is sucks. I always order one thing and they’re giving me a wrong item. Days before I order my coffee with outmel milk because I don’t tolerate the lactose and I doble check asking the girl that gives to me and she said yes. And I was sick all day. Today I order munchies but JUST jelly and glaze and you can see the pic. Really bad. They are not pain attention or I don’t know what happen here. But they are really bad.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Marlboro, MA?

Dunkin' in Marlboro, MA is open daily from 5:00 AM to 8:00 PM.

Can I order Dunkin' products online or through a mobile app?

Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android, or order online through their website to enjoy a fast grab and go experience.