Wendy's

3.5
1336 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
64 Copeland Drive, Mansfield, MA
02048, United States

Hours

Reviews

3.5
1,336 reviews
5 stars
478
4 stars
321
3 stars
213
2 stars
102
1 star
222

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews mentioned food safety concerns, including undercooked items and instances of food poisoning.

Cleanliness

While some customers praised the cleanliness of the facility, others reported unsanitary conditions, particularly in the bathrooms.

Kiosk Experience

Many customers expressed frustration with the reliance on kiosks for ordering, citing confusion and lack of assistance from staff.
  • OS
    ODST SNAKE
    Dec 29, 2025
    5.0
    The food is good but the service was terrible. When I ordered a baconator I asked for extra bacon and just mayonnaise. They put ketchup mustard and onions on my burger.
  • JC
    Jim Curry
    Dec 23, 2025
    1.0
    Could not get anyone to take our order so we don't know how the food was. Girl at counter was rude and told us she was to busy.
  • JG
    jake giroux
    Dec 7, 2025
    1.0
    I would never eat here. Employee's can not properly waste their hands in the bathroom. The only option to dry your hands is an air dryer which are proven to spread germs and bacteria. Effectively making it pointless to wash your hands. Drying your hands with paper towel is the only correct way to dry your hands and return to work.
  • GP
    Gabrielle Smith (Parker)
    Nov 22, 2025
    1.0
    I got food poisoning. I’ve thrown up 7 times in 8 hours and am sick to my stomach
  • EB
    Emma Butler
    Nov 18, 2025
    2.0
    I usually love wendys but this one time I went was 👎 I tried to order at the register because I was using cash and the lady working told me to use the kiosk without even asking how she could help or anything, I told her I was using cash (I was not aware the kiosks now accepted cash) and she gave me attitude saying that they took cash. I figured she may have just had a rough shift and didn’t hold it against her. I had ordered large fries and got them to go. I live less than 5 min away and my fries were barely luke warm. They are usually still hot when I get home. They also had little to no salt on the fries. I usually have no complaints and don’t complain because I also work in customer service. However the treatment I got from the worker was not acceptable, no matter how bad of a day or shift she had and I obviously do not expect a 5 course meal from Wendy’s (no offense) but almost cold fries let alone having no salt on them is not acceptable.

Frequently Asked Questions About Wendy's

Is Mansfield #222 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's Mansfield on weekdays?

The drive-thru at Wendy's Mansfield is open from 6:30 AM to 1:00 AM Monday through Friday.