Chipotle Mexican Grill

Reviews

• BG

  Bryan G

  5 days ago
  2.0
  Chipotle is one of my favorites and go to places for quick delicious food. The mansfield location is one of two that are about the same distance from my house. Unfortunately more often than now when I have ordered from the mansfield location there have been a few consistent problems. First and foremost the rice is almost always undercooked. It is still hard and crunchy. Essentially making my burrito inedible. This is the 5th time its happened to me in the past 2 months out of 8 visits. It is about a 30 minute round trip there and back, so a complete pain to have to go back and i have now paid for 4 burritos that I had to throw away. I almost always order ahead and more often than not my food isn't ready until a minimum of 10 minutes after the chosen time for it to be ready. And I always order atleast 20 if not 30 minutes ahead of time, so its not like I order a 7pm pick up at 649. I order a 7pm between 630-640. This isn't the end of the world to me as they are often very busy, but it is very frustrating when I arrive to find my food is not ready and they are not at all busy. Third issue is the amount of food they put in the burrito. I always order extra rice yet i often end up with an extremely skinny burrito. I do not get beans or alot of the other offered toppings, but even still quite a few times I've gotten a burrito that resembles something from the taco bell dollar menu more than a true burrito from a place like Chipotle. And compared to the burrito I get from other locations with the same exact ingredients included they are consistently 30%+ smaller from this location. I hate that I am writing this as I said Chipotle is my favorite, but after this last trip I will no longer be visiting the mansfield school st location.
• DP

  Daniel Pereira

  Mar 6, 2026
  4.0
  The food is consistently good, relative to other chipotle restaurants. However, when it gets busy at this location and the service starts to really slow down especially picking up online orders, where I've waited up to 30 min after the pick up time.
• HD

  Hanah Dennis

  Mar 2, 2026
  1.0
  Unfortunately the food at this location has been steadily declining with smaller and smaller portions, everything always being “out of stock” - Food is also inedible, some of the chicken being hard enough to break a tooth :/. Unless you go in for them to make the bowl infront of you, I would avoid this location as you will always get jipped on the amount of food you get on online orders.
• RM

  Roman M

  Feb 26, 2026
  1.0
  The menu board and on Chipotle website shows an extremely generous amount of rice and other things. Basically, the bowl is full. When you go this store and every other one's I've been to, they skimped out and it's frustrating. You asked for extra rice and they insult you by adding table-spoon amount. I don't give up there, I ask again. But the point is, is chipotle ripping people off intentionally?
• EY

  Ethan Yi

  Feb 18, 2026
  2.0
  I’ve been going here for over 10 years since when did Chipotle become such a scam. The decided to give me a side of guac with only half of the guac in it. What am I paying $3 for. I paid extra guac so just give me my guac. And here’s the kicker. They gave stale chips to go along with it. Thanks Chipotle. The we have the bowl and they decide to give me half portions for meat. I’m paying you for food why are you rationing the portions for me. And when I as for a little more meat so it’s an actual portion they ask me “double meat”. NO I WANT AN ACTUAL FULL PORTION NOT THIS HALF BS PORTION YOU ARE GIVING ME. Fix your stuff Chipotle or else I’ll need to find another place to go to.

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