Subway

3.6
228 reviews
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Business Details

695 Eastern Ave, Malden, MA
02148, United States
(781) 333-3058
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Malden Subway® Restaurant at 695 Eastern Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
695 Eastern Ave, Malden, MA
02148, United States

Hours

Reviews

3.6
228 reviews
5 stars
100
4 stars
48
3 stars
18
2 stars
12
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, leading to a negative customer experience.

Food Quality

Many customers reported issues with food freshness, including old or poorly prepared ingredients, resulting in dissatisfaction.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Order Accuracy

Customers frequently experienced missing items in their orders and issues with incorrect sandwich preparations.

Atmosphere

The overall atmosphere was described as unwelcoming, with staff appearing miserable and unengaged.
  • DB
    David Burns
    Nov 4, 2025
    1.0
    Very rude people and working here and the food was horrible. I was there getting food for my girlfriend and I heard what she wanted for a sandwich and told the woman directly and we did not get good service on this order by any means and the food was horrible the bread was not even the way we wanted it. Never again. These people are extremely rude and then when we went to get a refund, they were very reluctant and they give me a bunch of nonsense and reluctantly gave me back the money.
  • MI
    Michael Intondi
    Sep 27, 2025
    1.0
    Ordered delivery through the subway app the past two days and both times there were items missing from the order. First time I let it go. Second time I called in to request a refund on the items person who answered the phone was rude and unhelpful.
  • KK
    Kayla
    Aug 21, 2025
    1.0
    Got food from here to go with one other person, Both of us got the same kind of sub different toppings, and we got extremely sick the next day.
  • JB
    Joel Belbin
    Aug 21, 2025
    1.0
    I ate there with another person and we both got terribly sick.
  • JA
    james awrach
    Jun 24, 2025
    1.0
    1) Old food. Ice barely dethawed on food tins. Old bad tasting lettuce. Borderline or spoiled roast beef- discolored, rainbow scaled, not juicy, no red. 2) Unfriendly. Refused to take better roast beef from middle "it's all the same" - If true then it's all BAD roast beef. Minimal tomatoes and minimal dressing, had to begg for more. Hides napkins. No straws or napkins in site. 3) lousy, sad atmosphere. Unfriendly people. Also seemed to give a random giftcard discount because 1st he said it wasn't a giftcard, then he said to scan again and the same price showed up so he then cited off a price $3 lower. Very bad experience, will not go there again.
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Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Malden?

The Subway restaurant is located at 695 Eastern Ave, Malden, MA 02148.

What are the operating hours for this Subway location?

This Subway is open from 8:00 AM to 10:00 PM Monday through Saturday, and from 8:00 AM to 9:00 PM on Sundays.