Dunkin'

4.0
489 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Malden, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
57 Eastern Ave, Malden, MA
02148, United States

Hours

Reviews

4.0
489 reviews
5 stars
290
4 stars
62
3 stars
53
2 stars
17
1 star
67

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise the friendly and efficient staff, others report rude behavior and poor customer service from management.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, with some customers expressing frustration over having to return for corrections.

Cleanliness

The cleanliness of the location is inconsistent, with some reviews noting clean facilities while others mention dirty restrooms and unsanitary conditions.

Product Quality

Feedback on food and drink quality varies, with some customers enjoying their orders while others report issues like stale donuts and poorly made coffee.

Accessibility Issues

Customers have raised concerns about the inaccessibility of restrooms for patrons, which has led to dissatisfaction among visitors.
  • FL
    First Last
    Jan 5, 2026
    1.0
    Ordered through the app. Wanted to try the holiday munchkins. They didn't have them in store. Couldn't refund me, wouldn't give me a donut or anything else besides the plain munchkins. Now I have to call my bank over 1.19.
  • DF
    Dori Flynn
    Dec 7, 2025
    1.0
    We purchase hash browns today and it's obvious that they were cooked in old burnt oil. They were inedible. Also, the coffee tasted like it had been sitting around for quite a while. I would never go back to this place.
  • KG
    Kevin Graham
    Nov 27, 2025
    5.0
    Can't seem to give me all my p preferences on my coffee. They like to give it to me their way.
  • MM
    MatyDaddyFatty
    Nov 19, 2025
    5.0
    Wanted to leave a review after consistently getting exceptional service and the food and drinks actually made the right way. Always good. Willing to go out of my way to travel further to this one because of it compared to others closer to my home. Whatever this team is doing should be copied at other locations. Not enough chairs inside though.
  • BJ
    Beverley J
    Oct 29, 2025
    1.0
    Manager and his wing women are the worst people there

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Malden, MA?

Dunkin' in Malden, MA is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Malden offers both delivery and curbside pickup services.