Dunkin'

4.0
484 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Malden, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
57 Eastern Ave, Malden, MA
02148, United States

Hours

Reviews

4.0
484 reviews
5 stars
287
4 stars
62
3 stars
53
2 stars
17
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and efficient staff, others report rude behavior from management and staff.

Order Accuracy

Many customers express frustration with incorrect orders and lack of attention to detail, particularly regarding special requests.

Cleanliness

The cleanliness of the facility is noted positively by some, but there are complaints about unsanitary conditions, especially concerning the restroom.

Product Availability

Several reviews mention that items listed on the menu are often unavailable, leading to disappointment among customers.

Drive-Thru Experience

The drive-thru service is generally praised for being quick, although some customers report difficulty understanding staff through the speaker.
  • MM
    MatyDaddyFatty
    5 days ago
    5.0
    Wanted to leave a review after consistently getting exceptional service and the food and drinks actually made the right way. Always good. Willing to go out of my way to travel further to this one because of it compared to others closer to my home. Whatever this team is doing should be copied at other locations. Not enough chairs inside though.
  • BJ
    Beverley J
    Oct 29, 2025
    1.0
    Manager and his wing women are the worst people there
  • QL
    Quianna Long
    Oct 13, 2025
    5.0
    Can we get dip sticks sauce Like the long donut sticks A cinnamon, pumpkins spice glaze for like old fashion sticks Not to think - not to runny It’s so seasonal ! Thank you very much
  • RR
    Ree
    Sep 20, 2025
    3.0
    Hey, I’ve noticed that when I’m at the drive-through and I ask about something, it’s super hard to understand what they’re saying. It feels like they’re in a hurry, and when I finally get my order, it turns out some of the ingredients are allergens. Thanks a bunch, Dunkin’!
  • GS
    george skane
    Sep 19, 2025
    5.0
    My favorite place to get my Coffee and wraps, The staff is awesome. When they see me walking in they already start making my coffee and that’s awesome customer service. I want to thank the staff on a wonderful job you all do!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Malden, MA?

Dunkin' in Malden, MA is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' Malden offers both delivery and curbside pickup services.