Dunkin'

3.8
557 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Malden, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
155 Beach St, Malden, MA
02148, United States

Hours

Reviews

3.8
557 reviews
5 stars
284
4 stars
104
3 stars
55
2 stars
23
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and incorrect modifications.

Cleanliness Concerns

Several customers noted unsanitary conditions in the store, particularly in food preparation areas.

Mixed Staff Attitude

While some customers praised friendly staff, others experienced rudeness and lack of professionalism.

Quality Inconsistency

Customers expressed dissatisfaction with the quality of food and drinks, mentioning weak coffee and stale items.
  • IG
    Isselande Guillaume
    5 days ago
    1.0
    The service is terrible!
  • SG
    Simon Giri
    Nov 27, 2025
    1.0
    Asked for bagel with cream cheese ON it, it was on side, no knife. They don’t mix the flavors in the drinks, at least give a stirrer if you can’t be bothered to mix the swirls. And here’s the croissant we ordered. Happy thanksgiving 🙏
  • AM
    Alondra Morales
    Nov 17, 2025
    1.0
    I was on the drive thru, and one employee took my order wrong. I do not mind that part because it was busy hours, but I corrected her and still she never changed the order. I went inside the store to tell another employee to make me the right coffee order because it was too sweet and almost impossible to drink. They not only over charged me, but they fooled me because they never prepared the new latte with TWO PUMPS OR CARAMEL. All the girl did was to go inside, pretend she made me a coffee, and then give it back to me. 🫩 Now I can't even do a refund, because I don't have my receipt. But girl, I was looking at you 😂
  • BB
    BrunoG
    Jul 21, 2025
    4.0
    They were polite and helped me out.
  • SV
    stephen vitale
    May 16, 2018
    5.0
    Dunkin donuts need I say more

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Malden, MA?

Dunkin' in Malden, MA is open Monday through Friday from 4:30 AM to 10:00 PM, and on weekends from 5:00 AM to 10:00 PM.

Does Dunkin' in Malden offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to customers.