OTTO

4.1
226 reviews

About

Pizza Restaurant
Enjoy quick service dining right in the heart of the MarketStreet Lynnfield open air shopping center. Indoor seating available, with patio seating in warmer months. OTTO Lynnfield serves slices, whole pies, salads, and desserts, with delivery available throughout the area.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

OTTO
1210 Market St, Lynnfield, MA
01940, United States

Hours

Reviews

4.1
226 reviews
5 stars
129
4 stars
50
3 stars
17
2 stars
11
1 star
19

What are people saying?

AI-generated from recent customer reviews

Pizza Quality

Mixed reviews on pizza quality; some customers enjoyed the flavors while others found the dough tasteless and toppings sparse.

Service Issues

Numerous complaints about rude staff and poor customer service experiences, with some customers feeling ignored or dismissed.

Fast Service

Many customers appreciated the quick service, especially during busy times.

Pricing Concerns

Several reviews mentioned that the prices are on the higher side, especially considering the portion sizes and topping amounts.

Outdoor Seating

Positive feedback about the outdoor seating area, which is appreciated when the weather is nice.
  • TC
    Taylor Car
    Nov 5, 2025
    1.0
    I LOVED OTTOS. The food is so good and I loved to spend my money eating there. However after my experience today Otto's has lost a few loyal costumers. Me and my friends (14) tried to call and order a pizza. We called once and got hung up on before we were able to order our food. When they were not answering my friend I tried calling once my phone. They heard our voice and hung up again. We tried calling on multiple peoples phones. Finally they decided to take our order and we got all the way through before they started playing "Rick roll" and Rick rolled us in the speaker. We were just trying to order a pizza. We called one final time and the quote on quote general manager started yelling at us through the phone. She was calling us unprofessional and told us to order through corporate. We had to get my friends mother to order online on her phone. We were not the ones being unprofessional they just would not stay on the phone long enough for us to take our order. They assumed we were prank calling just because we are 14. The general manager needs to work on her manners. Thank you.
  • BH
    Brock Herbert
    Sep 9, 2025
    1.0
    dough taste like garbage, literally disgusting aftertaste
  • TM
    Todd Mancini
    Aug 24, 2025
    1.0
    Literally the RUDEST staff I’ve encountered in a long time. Walked in and greeted the girl behind the counter, who made eye contact with me then completely ignored me and started sweeping the floor for several minutes afterwards. Literally did not speak to me at all. Incredible!
  • DC
    Deb Clapp
    Aug 8, 2025
    5.0
    Great local independent bookstore!
  • DH
    David Hepworth
    Jul 9, 2025
    5.0
    Stopped for a couple of slices here! Served super quickly! Delicious! Nice service! Pizza 🍕 tastes Neapolitan! I preferred the Margarita to the Pepperoni! Fastest meal at Market Street! Prices are competitive! Plenty of parking!

Frequently Asked Questions About OTTO

Does OTTO in Lynnfield accept reservations?

No, OTTO does not accept reservations.

What are the operating hours of OTTO in Lynnfield?

OTTO is open every day from 11:00 AM to 9:00 PM.