Wendy's

3.7
1036 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Lynn, MA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Lynn, MA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
116 Boston St, Lynn, MA
01904, United States

Hours

Reviews

3.7
1,036 reviews
5 stars
430
4 stars
230
3 stars
173
2 stars
68
1 star
135

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and wrong modifications.

Wait Times

Customers frequently mentioned long wait times, especially for drive-thru and mobile orders.

Customer Service

Numerous reviews highlighted poor customer service, including unhelpful staff and rude interactions.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items.

Cleanliness

Feedback varied on cleanliness, with some noting dirty conditions and others praising cleanliness.
  • MM
    Madison Masiello
    Nov 12, 2025
    1.0
    I ordered a burger yesterday with 2 fries for me and my friend, got 1 fry and luckily she didn’t have any of the burger because it gave me food poisoning and I spent the night throwing up. Do better.
  • LB
    Layzo “lion mountain.” Be
    Nov 12, 2025
    1.0
    The staff are lousy, they spend more time on their phone and very very slow.make sure you get what you ordered.somtimes they give you order with no straw.
  • DR
    Dennis Reyes
    Nov 2, 2025
    1.0
    Bought 4 baconator fries and 10 piece of nuggets. They didnt give me any sauce. When I asked for sauces they charged me $3.75. Even though I asked the girl in the window if I am not supposed to get any free sauces that comes with my order , she proceeded to ignore what I said and told me that it was $3.75. I didn’t like her customer services. At the end the food was very bad and I didn’t eat it, no bacon literally no bacon. It’s been a long time since I had Wendy’s and tonight I really wanted Wendy’s because it was a craving from my pregnancy. Anyways I drove to the one in Lynn way and wasted more money but at least I left happy. This teenagers need to be trained on customer service and the way they speak to people. 11/02/2025. 7:30 PM
  • SA
    Stephanie Abreu
    Oct 30, 2025
    1.0
    Muy mala experiencia muy mal servicio, si no pueden hacer algo bien no lo hagan yo pedí una hamburguesa y nunca cumplen con los requisitos que uno agrega siempre hacen lo que quieren y trabajan de mala gana 👎🏻👎🏻👎🏻
  • CC
    Clifton
    Sep 27, 2025
    1.0
    I came here with my friends and when our order was ready I went up to get our order and the guy there gave me different sized cups for the three of us. Then when I put the tray down we realized that we were missing a sandwich and a 4 piece nugget, and one of the burgers were missing bacon. I went up there to tell them and he only fixed the burger without bacon and completely forgot about my sandwich, I only had fries to eat and didn’t get what I fully paid for. I have since lost 30 pounds from starvation and am locked in the bathroom. Please somebody let me out I have zero food because this establishment refuses to give me my order

Frequently Asked Questions About Wendy's

Is 116 Boston St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.