Dunkin'

3.7
334 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lynn, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
932 Lynnfield St, Lynn, MA
01904, United States

Hours

Reviews

3.7
334 reviews
5 stars
155
4 stars
51
3 stars
56
2 stars
22
1 star
50

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, both in-store and through mobile orders.

Service Quality

Customer service was often described as unfriendly or dismissive, with several reviews highlighting staff attitudes.

Food Temperature

Numerous reviews mentioned receiving cold or improperly cooked food items.

Consistency

While some customers praised the coffee and service, others noted significant variability in quality across different visits.

Drive-Thru Experience

The drive-thru service was noted for being quick, but issues with order accuracy persisted.
  • AB
    Abby Berry
    Sep 14, 2025
    1.0
    5:45pm 9/13 There is a very big difference between a signature pumpkin spice latte and a regular pumpkin spice latte. I specifically ordered a regular pumpkin spice latte… simple? easy? Nope! I was given a signature pumpkin spice latte. Which has whip cream and cinnamon added which is not in the regular latte. The cashier acted annoyed when I asked for it to be redone. I got a “new” one back… but it was obvious that they just scooped up the whip cream and put a different lid on. There was still whip cream in my latte. It was very lazy energy. The signature latte and the regular latte are also priced differently. I wanted some of my money back for being charged for something I did not ask for. The cashier and his buddy did not handle this kindly. They then aggressively handed me my money saying “it’s just a 30 cent difference” EXCUSE ME IN THIS ECONOMY??? Every cent matters! We now know not be wasting my money again at this Dunkin.
  • ES
    Ed S
    Jul 17, 2025
    1.0
    Today 6:10pm I ordered one thing and got something different in the bag. When I was checking out, I wanted to add another item but couldn't remember the name. I just pointed it out, but the attendant was clearly annoyed and didn't help at all. Terrible service! I won't be back.
  • CA
    Carla Aline
    Jul 9, 2025
    1.0
    Of all the Dunkin's in MA, this is without a doubt the worst service. I just asked for my money back. This Dunkin' is on my Wednesday route. I have my morning coffee at Dunkin' every day, and on Wednesdays I have to look for something else. My sandwich always comes too toasted or completely burnt. Horrible service. I asked them to toast my bacon less and they gave me a bun without burning. They said, "The sandwich is like this," and gave me my money back without any interest in doing better.
  • EN
    Elizabeth Nak
    Jul 3, 2025
    1.0
    Not the best place to order because they just want to do quick but not correct order
  • DJ
    Dwight James
    Mar 9, 2023
    5.0
    Friendly and helpful.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Lynn, MA?

Dunkin' in Lynn, MA is open daily from 4:00 AM to 10:00 PM.

Does Dunkin' in Lynn offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.