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Dunkin'

4.2
(489 reviews)

Business Details

116 Lewis St, Lynn, MA
01902, United States
(781) 593-0070
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lynn, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
116 Lewis St, Lynn, MA
01902, United States

Hours

Reviews

4.2
489 reviews
5 stars
286
4 stars
103
3 stars
52
2 stars
15
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with multiple instances of rude behavior from staff and unprofessional treatment of customers.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong drinks and food items, indicating a lack of training among newer employees.

Cleanliness

While some customers noted cleanliness, others mentioned the need for better maintenance and organization in the store.

Positive Experiences

Despite the negative feedback, several customers praised specific employees for their friendliness and efficiency, as well as the quality of the coffee and food.
  • SM
    Samantha McManus
    1 day ago
    4.0
    Me and my brother ordered from here a couple of days ago; he ordered a bacon, egg and cheese on an everything bagel with a refresher; and I ordered a Shaken Espresso with a Bacon Jam Grilled Cheese. The ordering process was somewhat difficult, which I would recommend speaking loud and clear if you decide to order from here. The food had no problems, my brother's sandwich turned out well, along with our drinks. My grilled cheese was the only thing that suffered, as it was not toasted enough and the sourdough was tough, despite still being edible.
  • DP
    Diane Pixley
    Sep 24, 2025
    3.0
    No drive through.
  • SR
    Suheira Rios
    Sep 6, 2025
    1.0
    Place the order on uber eats and I got a bagel that is burned
  • BS
    Bradford Stephens
    Mar 18, 2018
    4.0
    Nice place

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Lynn, MA?

Dunkin' in Lynn, MA is open every day from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, delivery is available, but curbside pickup is not offered at this location.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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