Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lynn, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
488 reviews
5 stars
286
4 stars
102
3 stars
51
2 stars
15
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with multiple instances of rudeness and unprofessional behavior from staff.
Order Accuracy
Customers frequently reported issues with incorrect orders, including wrong drinks and food items.
Staff Training
There were complaints about untrained staff struggling with basic order comprehension and customer interaction.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and efficiency, indicating that there are positive experiences to be had.
Cleanliness
While some customers noted cleanliness, others pointed out that the store could benefit from better upkeep.
- DPDiane PixleySep 24, 20253.0No drive through.
- BCBN CleaningSep 11, 20251.0I came to this Dunkin’ with my coworkers expecting nothing more than a simple coffee, but instead we were met with one of the worst customer service experiences I’ve ever had. The employee, Jalissa, was shockingly rude — raising her voice, showing no professionalism, and treating us as if we were a problem instead of customers. It was humiliating to be spoken to in such a disrespectful way over something as small as an order mistake. I never imagined a company like Dunkin’ would tolerate an employee who treats people with such hostility. No one deserves to be treated like this. If you value respect and decency, avoid this location at all costs.
- SRSuheira RiosSep 6, 20251.0Place the order on uber eats and I got a bagel that is burned
- KLKristel De leonAug 20, 20252.0I went for my coffee that I ordered online today at 5:30 in the morning and the guy was very rude to all the people he was fighting he was just complaining about his work, he did for all the orders but not my online order that's why I approached to ask and he was so rude saying that he was doing everything alone and that he had to wait but I only asked if he saw my order because he had been waiting for a long time and he yelled at people that if they didn't look that they didn't have sandwiches so early he is such a rude and arrogant guy that you only go for a coffee and ruins your morning with his bad treatment of customers, I hope the manager knows what he has to do
- DVDreamer VibezAug 14, 20255.0Love dunkins iced coffee
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Lynn, MA?
Dunkin' in Lynn, MA is open every day from 5:00 AM to 9:00 PM.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, delivery is available, but curbside pickup is not offered at this location.
What special drinks are available during the holiday season at this Dunkin'?
The holiday menu features the NEW Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the NEW Berry Sangria Refresher.
Can I order ahead using a mobile app at this Dunkin' store?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
What meals are served at Dunkin' Lynn, MA?
Dunkin' serves breakfast, lunch, and brunch at this location.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru.
What payment methods are accepted at this Dunkin'?
Dunkin' accepts credit and debit cards for payment at this location.
Where is Dunkin' located in Lynn, MA?
Dunkin' is located at 116 Lewis St in the Essex area of Lynn, MA 01902.
Which nearby places can I visit before or after enjoying Dunkin' at 116 Lewis St, Lynn?
Nearby you can visit the Brickett Elementary School, Lynn Public Schools, and enjoy shopping or services at MG Brothers General Construction, BlackScissors Cut barber, or A and T Nails and Spa.
Are there any nearby coffee or donut shops around this Dunkin' location for alternative options?
Yes, there is another Dunkin' nearby that also offers donuts, coffee, and smoothies if you're looking for alternatives.