Dunkin'

4.0
447 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lynn, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
577 Walnut St, Lynn, MA
01905, United States

Hours

Reviews

4.0
447 reviews
5 stars
252
4 stars
68
3 stars
46
2 stars
21
1 star
60

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from friendly and efficient to rude and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and poor attention to detail, leading to dissatisfaction.

Cleanliness

The location is noted for being clean, although there are serious concerns about bathroom hygiene.

Speed of Service

While some customers praised the quick service during busy hours, others experienced long wait times and inefficiencies.

Product Quality

There are complaints about the quality of coffee and food, with several customers mentioning watery coffee and incorrect drink temperatures.
  • RE
    Roger Errabey
    Oct 12, 2025
    1.0
    Give this dunkin donut on walnut Street in lynn 0 for service an 1 for food they need to respect they customer for better altitude for customer service????
  • MC
    Michael Curll
    Sep 7, 2025
    4.0
    Very nice employees, clean & upbeat vibe.. GRACIAS E
  • JF
    Joseph Falasca
    Aug 28, 2025
    1.0
    Extremely rude no respect my wife went back in because coffee was made wrong and they didn't speak English and treated her like she wasn't a customer all she did was ask for more cream and they told her no totally unprofessional
  • PG
    Pashalis Galbadis
    Aug 25, 2025
    2.0
    Stopped by this Dunkin' yesterday with my family and it wasn't great. A few employees walked past the register without even saying hello. We waited for several minutes, even though there wasn't a line, and it wasn't until several minutes later that a female employee finally took our order. We wanted wake-up wraps, but they were out, which is weird because it's a pretty common item. So we asked if they had chicken wraps, and she ran over to the kitchen to ask. Then we asked if they had avocado toast, and she ran back to the kitchen to ask again. After we finally ordered, I saw her and a customer swearing at each other. Plus, I will say that we didn’t wait long for the food and coffees, but the coffee was watery, and the employee told the customer to her face that she didn’t care and had a bad attitude when the customer wanted a drink made a specific way. However, this employee was respectful to me. Either way, swearing is totally unprofessional and unacceptable.
  • PV
    Peter Virchick
    Aug 23, 2025
    5.0
    Fast and friendly customer service during morning rush. Coffees on point. Would recommend.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Lynn, MA?

Dunkin' in Lynn, MA is open Monday to Friday from 4:30 AM to 10:00 PM, and Saturday to Sunday from 5:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.