Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Ludlow, MA we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Ludlow, MA hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.1
316 reviews
5 stars
106
4 stars
54
3 stars
28
2 stars
24
1 star
104
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned unsatisfactory food quality, including cold, stale, or incorrectly prepared items.
Management Issues
Several customers noted a lack of effective management, with complaints about staff behavior and overall store organization.
Cleanliness
The restaurant was often described as dirty, with reports of unsanitary conditions and a lack of basic supplies.
Order Accuracy
Numerous customers experienced issues with order accuracy, frequently receiving incorrect items or missing components.
- OOOliviaNov 7, 20254.0I always order ahead on the app and get my order very quickly at the drive through. The staff is always very kind and prepare my order quickly. I appreciate their hard work
- FTFelicity TenneyOct 26, 20252.0Usually, me and my family come here for quick meals when we’re going somewhere and can’t make food at home, but my older brother who works at the nearby Big Y has been coming home sick after eating here. He took my aunt last week, then she got very sick. There’s probably something wrong with the food, but be careful. (10-26-25)
- JAJustin AlexanderOct 25, 20252.0These people don’t try to be good employees. Refused to scan my QR code so I went though drive through and it worked. Man I wish I could try as little as these guys. Even the manager is just standing around chatting it up.😬
- JCJennifer CottoOct 24, 20251.0This has to be the worst Wendy’s I’ve encountered it doesn’t matter what shift or what time I go in this Wendy’s I always get really crummy service whether it’s it’s usually through the drive-through they have messed up my order multiple times. Their frosty machine was broken for months over the summer and one time. I forgot my debit card and I said I’ll be back in like two minutes so I live right down the street and I came back right when I said I was gonna come back and the employee took the burger. He threw it in the trash still in the bag, took the burger out of the trash and gave it to me and didn’t know that I saw him. I’m not sure if he works there anymore, but I was furious. They aren’t overly friendly actually they’re not really friendly at all. Customer service. Here is awful stay away. Don’t go to this one.
- CACarla M AndújarOct 12, 20251.0I ordered the chili and cheese fries with no cheese sauce, guess what’s the main ingredient on my fries today? Money straight to trash, those fries were disgusting.
Frequently Asked Questions About Wendy's
Is Ludlow Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Ludlow, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Ludlow, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (413) 385-9074.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Ludlow Wendy’s serve breakfast?
Yes, this Wendy’s location in Ludlow, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Ludlow, MA?
The drive-through at Wendy's Ludlow is open daily from 9:00 AM to midnight.
Does Wendy's in Ludlow serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near Ludlow, MA?
Delivery availability can be checked using the Wendy's app or by visiting order.wendys.com and entering your address.
How can I contact Wendy's in Ludlow for questions or feedback?
You can call the location directly at (413) 385-9074 or reach the Customer Care team via Wendy's Contact page or phone at 888-624-8140.
Is Wendy's in Ludlow currently hiring?
To find job openings at this Wendys or nearby locations, visit the Careers page at wendys-careers.com and search using 'Ludlow, MA'.
What payment methods does Wendy's accept?
Wendy's Ludlow accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find Wendy's menu pricing for the Ludlow location?
Menu prices can be viewed on order.wendys.com or the mobile app by selecting the Ludlow location.
What nearby restaurants can I visit along with Wendy's in Ludlow?
Nearby restaurants include Joy's Restaurant for breakfast, Chester's Chicken, KFC, Subway, and Friendly's for varied dining options.
Are there any nearby services or shops around Wendy's Ludlow?
Nearby services include The Chiropractic Center, several car washes like Laser Car Wash and Four Seasons Car Wash, and banks such as Westfield Bank.
What nearby coffee or snack options are close to Wendy's Ludlow?
You can visit Dunkin' for donuts and coffee or Starbucks for coffee and smoothies, both located nearby Wendy's Ludlow.