Brand Certified
McDonald's
3.6(796 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
Mass Tpke / I-90 East (Service Plaza), Ludlow, MA
01056, United States
Certified by McDonald's • Mar 01, 2026
(413) 589-1790
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
796 reviews
5 stars
288
4 stars
174
3 stars
155
2 stars
55
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor service.
Food Quality
Many customers complained about cold or poorly prepared food, while a few noted fresh and hot meals.
Pricing
Numerous reviews highlighted high prices, especially for a fast food restaurant, leading to dissatisfaction among customers.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some noting clean facilities while others reported unsanitary conditions.
Speed of Service
Service speed was a common complaint, with several customers mentioning long wait times in both the drive-thru and dining areas.
- STsm tamjidJan 6, 20263.0Okay
- MJMatthew JoanidesNov 11, 20251.0If I could give a zero I would I hate this location because they always get my order wrong
- FMFredda McDonnellNov 10, 20255.0Good old fashion McDonald restaurant
- BBBrowe68Oct 31, 20254.0Young lady at the drive through was very nice...thank you
- GGGurldadOct 12, 20251.0Everyone there didn’t look like they wanted to do work everyone was doing there own conversation the people in the front looked bothered I was ordering my food and the fountain drinks were all flat….. food came out cold fries cold and old
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website