Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
793 reviews
5 stars
287
4 stars
173
3 stars
153
2 stars
55
1 star
125
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness; some praised the service while others reported rudeness and lack of attention.
Food Quality
Inconsistent food quality; many customers received cold or poorly prepared meals, while some reported fresh and hot food.
Pricing
Customers frequently noted high prices, especially for a fast food restaurant, leading to dissatisfaction.
Cleanliness
Generally clean facilities, but some reports of unclean bathrooms and poorly stocked areas.
Speed of Service
Service speed varied widely; some customers experienced long wait times, while others found it quick and efficient.
- MJMatthew JoanidesNov 11, 20251.0If I could give a zero I would I hate this location because they always get my order wrong
- FMFredda McDonnellNov 10, 20255.0Good old fashion McDonald restaurant
- BRBasil RoweOct 31, 20254.0Young lady at the drive through was very nice...thank you
- MAMichael AguilaOct 12, 20251.0Everyone there didn’t look like they wanted to do work everyone was doing there own conversation the people in the front looked bothered I was ordering my food and the fountain drinks were all flat….. food came out cold fries cold and old
- STshare truthOct 7, 20251.0I was with a group and stopped by Saturday night...An elderly couple ordered before us. Sadly, the elderly gentleman could not hear or speak loud. So when he asked for an additional item the young lady kept saying "I cannot hear a word you're saying" but she would not get closer and it definitely was not with a friendly tone; to the point where I asked the gentleman what he needed and relayed it to the young lady. She gave me a look as if she was bothered I jumped in to help. She proceeds to turn around and I shook my head in disbelief. Little did I know the young man at the register is her partner and took offense to my head shaking. I know this because he asked me "Are you good?" and I replied that I was and asked if he "was good" to which he said he was and then said to me "that's my girl" and I answered "So" he responds "looks like you got a problem" I replied "actually I do if the customer service you all are given is not good." I reminded him that while my entire group ordered our food he was watching videos on his phone that he laid down next to the register and asked if that was part of his job description and he stuttered a lot before saying "yes." He of course grabbed his phone and put it in his pocket right away. We ate there and left with no problem. But we were all shocked and disgusted by these actions and wonder if McDonald's franchisee and/or corporate approve of all this behavior?
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Ludlow, MA?
McDonald's in Ludlow, MA operates 24 hours a day, 7 days a week, including delivery and drive-thru services.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location offers drive-thru service 24/7.
Can I order McDonald's for delivery at this location?
Yes, you can order McDonald's for delivery 24/7 through their delivery service.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from McDonald's Ludlow?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
What services does McDonald's Ludlow offer?
This McDonald's location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi services.
Where is McDonald's located in Ludlow, MA?
McDonald's is located at Mass Tpke / I-90 East (Service Plaza), Ludlow, MA 01056, USA.
What nearby gas stations can I find close to McDonald's in Ludlow?
Nearby gas stations include Gulf Express and Ludlow Service Plaza Westbound, which makes refueling your vehicle convenient during your visit.
Are there any coffee shops near this McDonald's?
Yes, Starbucks coffee shops are nearby, providing you with additional options for coffee or refreshments before or after your McDonald's visit.
What other dining options are available near McDonald's Ludlow?
Nearby dining options include Original Pizza Of Boston, Papa Gino's, and D'Angelo Grilled Sandwiches offering pizza, Italian food, and sandwiches respectively.