Dunkin'

4.0
638 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Ludlow, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4 Harding Ave, Ludlow, MA
01056, United States

Hours

Reviews

4.0
638 reviews
5 stars
339
4 stars
128
3 stars
61
2 stars
33
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and incorrect orders, particularly during busy hours.

Food Quality

Many reviews highlighted issues with food quality, including cold items, stale products, and incorrect orders.

Cleanliness

Some customers praised the cleanliness of the establishment, while others noted issues such as sticky tables and a grimey bathroom.

Staff Attitude

While some staff were described as friendly and helpful, others were criticized for their unprofessional behavior and lack of customer service skills.

Order Accuracy

A significant number of customers experienced problems with order accuracy, often receiving incorrect items or incomplete orders.
  • CB
    Crystal Brown
    Oct 30, 2025
    1.0
    Food is always cold. All they do is fool around most of the time, when they're supposed to be working! It's terrible!
  • AL
    Ada Landry
    Sep 18, 2025
    5.0
    Clean and friendly even when busy.
  • GH
    Giana Hafner
    Sep 13, 2025
    1.0
    My mom went to get me a pumpkin sugar cookie iced coffee to drop it off for me at work, it was not the correct thing. I left work to go exchange it for the correct thing and the guy told me he doesn’t know anything about this drink so he gets whoever else was working. She also said she has no clue how to make what I’m asking for and was asking me how to make it, which I have no idea. The drink she tried to make was also incorrect so I threw it away after I left and tried it. Why are you accepting orders you don’t know how to make instead of just saying you don’t know how to make it??
  • TJ
    Teresa Jackson
    Sep 13, 2025
    1.0
    We went through the drive through and recieved 2 wake up wraps in a bag together with a hair on them. We handed the food back while still at the drive through and told them there was a hair on the food. They handed us back the same bag of wraps just flipped around, when we pulled them out again the same hair was there. We went inside and who I assume was the manager was very rude and came over angrily asking us where the hair was. They were busy, but that's no excuse for this service.
  • FD
    Franchesca Davis
    Sep 1, 2025
    1.0
    Erica has the worst customer service I have ever seen. She also talks to her fellow employees like trash. Do yourself and everyone else a favor fire her asap she is bad for business. Everyone else at this location is always pleasant but let ERICA GO.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 4 Harding Ave in Ludlow, MA?

Dunkin' at 4 Harding Ave is open 24 hours a day, 7 days a week.

What types of meals are served at this Dunkin' location?

This Dunkin' serves breakfast, lunch, and brunch.