Wendy's

3.6
719 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1460 Middlesex Street, Lowell, MA
01851, United States

Hours

Reviews

3.6
719 reviews
5 stars
301
4 stars
152
3 stars
99
2 stars
40
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some praising friendly staff while others report rudeness and poor customer service.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.

Cleanliness

Concerns about cleanliness, particularly in bathrooms and food preparation areas.

Wait Times

Long wait times reported, especially during late-night shifts, with some customers experiencing delays in receiving their orders.

Staff Performance

Some staff members received commendations for excellent service, while others were criticized for being unprofessional or inattentive.
  • CC
    Christopher Capelle
    Oct 7, 2025
    5.0
    Family and take-out. Quiet
  • JC
    Jorge Costa
    Sep 13, 2025
    5.0
    Great place to get a great tasting burger at a reasonable price.
  • VA
    Viola Adorno
    Sep 5, 2025
    5.0
    very friendly people
  • WD
    Wendy D
    Aug 31, 2025
    5.0
    I always enjoy Wendy's Biggie Bags & Frostys, but today, I want to compliment the young man who took my order. His name is Isaiah. He was very friendly & polite & he has a very sweet personality. The folks working in fast food restaurants never get enough credit for doing a good job, so today I want to thank Isaiah for a job well done! 👏🏼
  • SR
    Sherry Rodriguez
    Aug 21, 2025
    5.0
    There was a gentleman named Alex that treated me today with so much respect and went above and beyond. I haven’t seen service like this is years. He was very professional and kind.

Frequently Asked Questions About Wendy's

Is 1460 Middlesex Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.