Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on service quality, with some praising friendly staff while others report rudeness and poor customer service.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
Concerns about cleanliness, particularly in bathrooms and food preparation areas.
Wait Times
Long wait times reported, especially during late-night shifts, with some customers experiencing delays in receiving their orders.
Staff Performance
Some staff members received commendations for excellent service, while others were criticized for being unprofessional or inattentive.
CC
Christopher Capelle
Oct 7, 2025
5.0
Family and take-out. Quiet
JC
Jorge Costa
Sep 13, 2025
5.0
Great place to get a great tasting burger at a reasonable price.
VA
Viola Adorno
Sep 5, 2025
5.0
very friendly people
WD
Wendy D
Aug 31, 2025
5.0
I always enjoy Wendy's Biggie Bags & Frostys, but today, I want to compliment the young man who took my order. His name is Isaiah. He was very friendly & polite & he has a very sweet personality. The folks working in fast food restaurants never get enough credit for doing a good job, so today I want to thank Isaiah for a job well done! 👏🏼
SR
Sherry Rodriguez
Aug 21, 2025
5.0
There was a gentleman named Alex that treated me today with so much respect and went above and beyond. I haven’t seen service like this is years. He was very professional and kind.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lowell, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lowell, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (978) 458-6320.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1460 Middlesex Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Lowell, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 1460 Middlesex Street in Lowell, MA?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Thursday and Sunday, and from 6:30 AM to 2:00 AM on Friday and Saturday.
Is this Wendy's location open for dine-in, drive-thru, and delivery services?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available.
Does this Wendy's location serve breakfast, and what meals are served?
Yes, breakfast is served along with lunch and dinner at this location.
How can I order food online or via an app from this Wendy's?
You can order food through the Wendy's mobile app or at order.wendys.com, selecting this location for online orders and delivery options.
What payment methods does this Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payment options.
How can I contact the Wendy's at 1460 Middlesex Street for questions or feedback?
You can call (978) 458-6320 directly or reach out to Wendy's Customer Care through their contact page or via 888-624-8140.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and in-restaurant via posters; staff can assist you as well.
Are there nearby places where I can fuel up or shop while visiting Wendy's at 1460 Middlesex Street?
Yes, nearby places include Scott's Food Mart, Mobil, and Exxon & Mobil Stations, where you can fuel your vehicle or shop for convenience items.
If I'm visiting Wendy's, can I also stop by Dunkin' nearby for coffee or donuts?
Absolutely, Dunkin' is nearby and offers donuts, coffee, and smoothies, making it a convenient spot before or after your Wendy's visit.
Are there any automotive services near Wendy's in Lowell that I can use?
Yes, there are several automotive service providers nearby including Auto Glass Fitters, CAR-RISMA Inc., CP&T Auto, and CARSTAR Atlantic Collision Center.