Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.
Food Quality
Many reviews highlighted issues with food quality, including cold items, missing ingredients, and even food safety concerns.
Customer Service
There were numerous complaints about rude and unhelpful staff, with some customers experiencing disrespectful treatment.
Order Accuracy
A significant number of customers reported incorrect orders, missing items, and issues with online orders.
Management Issues
Several reviews mentioned poor management practices, including staff behavior and operational inefficiencies.
MC
Marg C
Dec 18, 2025
1.0
Waited over 10 minutes in the drive through line and it was just me. Breakfast still came out cold. My drink had 3 ice pieces of ice in it.
MB
matthew baxter
Dec 15, 2025
1.0
There was no bacon on my Jr. Bacon cheeseburger. There was no salt on my fries.
MR
Maria Del Carmen Rodriguez
Dec 12, 2025
1.0
Atención muy pésima te cobran por el queso y no se lo ponen al pedido son muchas veces ya he optado por no ir más y ya le he dejado saber a a mis amigos de trabajo y familia
RR
Ricky
Nov 23, 2025
1.0
It's getting worse and worse and more expensive each time
JF
John Ferres
Nov 13, 2025
1.0
Everything was awful. Nuggets, fries (cold) and a double stacker. Nothing tasted right and I love wendys. Doesn’t stop there, I had severe stomach pain 30 minutes after eating that lasted for several hours. I always eat wendys but here something’s wrong.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the opening hours for the drive-through at Wendy's 436 Chelmsford St, Lowell?
The drive-through is open Monday to Saturday from 6:30 AM to 3:00 AM, and Sunday from 6:30 AM to 2:00 AM.
Does Wendy's at 436 Chelmsford St serve breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides available through the app or website.
Is delivery available from Wendy's in Lowell, MA?
Delivery may be available; to check, use the Wendy's app or order.wendys.com and enter your delivery address to see if delivery is offered near you.
How can I contact Wendy's at 436 Chelmsford St for feedback or questions?
You can call the restaurant directly at (978) 459-2985 or reach Wendy's Customer Care via live chat or phone at 888-624-8140. Feedback surveys are also available online.
What payment options are accepted at Wendy's in Lowell?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Where can I find Wendy's menu and pricing for the Lowell location?
Menu and pricing can be viewed on order.wendys.com or via the Wendy's mobile app after selecting the Lowell location, noting that prices may slightly vary by location.
Are there other fast food restaurants near Wendy's at 436 Chelmsford St?
Yes, nearby fast food options include Subway, Comeyvetefoodtruck, and another Wendy's, giving you variety within close proximity.
What other dining options are near Wendy's Lowell?
Nearby dining includes Asian restaurants like Kao's Kitchen, Golden House Restaurant, Sunny Da, Wah Sang Restaurant, and Vietnamese spots like Pho Da Lat and Dalat Restaurant, providing diverse cuisine choices.
Are there convenient places near Wendy's for a coffee or quick snack?
Yes, Dunkin' and 7-Eleven are nearby, ideal for coffee, donuts, smoothies, or convenience store items.
Is there a drive-thru option available at the Wendy's on Chelmsford St?
Yes, this Wendy's location offers a drive-thru open daily from 6:30 AM to late night hours, making it convenient for quick service without dining in.