Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Mixed reviews on customer service; some praised friendly staff while others reported rude and unhelpful employees.
Food Quality
Inconsistent food quality; some customers enjoyed their meals while others received cold or improperly prepared food.
Order Accuracy
Frequent issues with missing items and incorrect orders, particularly with delivery services.
Speed of Service
Long wait times reported, especially during drive-thru orders, with some customers experiencing delays of over 20 minutes.
Cleanliness
Concerns about cleanliness in the dining area and drink machines, with reports of unsanitary conditions.
JF
John Ferres
Nov 13, 2025
1.0
Everything was awful. Nuggets, fries (cold) and a double stacker. Nothing tasted right and I love wendys. Doesn’t stop there, I had severe stomach pain 30 minutes after eating that lasted for several hours. I always eat wendys but here something’s wrong.
SG
Samantha Greene
Nov 12, 2025
1.0
This Wendy’s gives old food. If I could give zero stars I would. I wouldn’t be surprised if people get sick after eating from here!
RR
rpk
Nov 2, 2025
1.0
waited 20 mins for a biggie bag and i was the only car there. honestly should’ve just left. the staff working there around 7-8 pm treated us horrible, they were rude from the beginning of us ordering. left us very confused. and then asked us what sauces we wanted just to give us no sauce… go to any other wendy’s for your own good!
BD
bill davis
Oct 13, 2025
5.0
Lewis new manager is just awesome. Staff and managers are great as well.
PP
Pedro
Oct 10, 2025
1.0
Just bought a chicken wrap and the chicken is tough like beef jerky. It’s horrible!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lowell, MA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lowell, MA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (978) 459-2985.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 436 Chelmsford St Wendy’s serve breakfast?
Yes, this Wendy’s location in Lowell, MA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-through at Wendy's 436 Chelmsford St, Lowell?
The drive-through is open Monday to Saturday from 6:30 AM to 3:00 AM, and Sunday from 6:30 AM to 2:00 AM.
Does Wendy's at 436 Chelmsford St serve breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides available through the app or website.
Is delivery available from Wendy's in Lowell, MA?
Delivery may be available; to check, use the Wendy's app or order.wendys.com and enter your delivery address to see if delivery is offered near you.
How can I contact Wendy's at 436 Chelmsford St for feedback or questions?
You can call the restaurant directly at (978) 459-2985 or reach Wendy's Customer Care via live chat or phone at 888-624-8140. Feedback surveys are also available online.
What payment options are accepted at Wendy's in Lowell?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Where can I find Wendy's menu and pricing for the Lowell location?
Menu and pricing can be viewed on order.wendys.com or via the Wendy's mobile app after selecting the Lowell location, noting that prices may slightly vary by location.
Are there other fast food restaurants near Wendy's at 436 Chelmsford St?
Yes, nearby fast food options include Subway, Comeyvetefoodtruck, and another Wendy's, giving you variety within close proximity.
What other dining options are near Wendy's Lowell?
Nearby dining includes Asian restaurants like Kao's Kitchen, Golden House Restaurant, Sunny Da, Wah Sang Restaurant, and Vietnamese spots like Pho Da Lat and Dalat Restaurant, providing diverse cuisine choices.
Are there convenient places near Wendy's for a coffee or quick snack?
Yes, Dunkin' and 7-Eleven are nearby, ideal for coffee, donuts, smoothies, or convenience store items.
Is there a drive-thru option available at the Wendy's on Chelmsford St?
Yes, this Wendy's location offers a drive-thru open daily from 6:30 AM to late night hours, making it convenient for quick service without dining in.