Wendy's

3.6
996 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
436 Chelmsford St, Lowell, MA
01851, United States

Hours

Reviews

3.6
996 reviews
5 stars
408
4 stars
198
3 stars
150
2 stars
58
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, especially in the drive-thru.

Food Quality

Many reviews highlighted issues with food quality, including cold items, missing ingredients, and even food safety concerns.

Customer Service

There were numerous complaints about rude and unhelpful staff, with some customers experiencing disrespectful treatment.

Order Accuracy

A significant number of customers reported incorrect orders, missing items, and issues with online orders.

Management Issues

Several reviews mentioned poor management practices, including staff behavior and operational inefficiencies.
  • MC
    Marg C
    Dec 18, 2025
    1.0
    Waited over 10 minutes in the drive through line and it was just me. Breakfast still came out cold. My drink had 3 ice pieces of ice in it.
  • MB
    matthew baxter
    Dec 15, 2025
    1.0
    There was no bacon on my Jr. Bacon cheeseburger. There was no salt on my fries.
  • MR
    Maria Del Carmen Rodriguez
    Dec 12, 2025
    1.0
    Atención muy pésima te cobran por el queso y no se lo ponen al pedido son muchas veces ya he optado por no ir más y ya le he dejado saber a a mis amigos de trabajo y familia
  • RR
    Ricky
    Nov 23, 2025
    1.0
    It's getting worse and worse and more expensive each time
  • JF
    John Ferres
    Nov 13, 2025
    1.0
    Everything was awful. Nuggets, fries (cold) and a double stacker. Nothing tasted right and I love wendys. Doesn’t stop there, I had severe stomach pain 30 minutes after eating that lasted for several hours. I always eat wendys but here something’s wrong.

Frequently Asked Questions About Wendy's

Is 436 Chelmsford St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the opening hours for the drive-through at Wendy's 436 Chelmsford St, Lowell?

The drive-through is open Monday to Saturday from 6:30 AM to 3:00 AM, and Sunday from 6:30 AM to 2:00 AM.