Food Quality
Mixed reviews on food quality; some customers enjoyed the generous portions and specific items like the buffalo chicken pizza, while others reported issues with freshness and preparation.
Customer Service
Customer service experiences vary widely, with some praising friendly staff and others citing rude interactions and poor handling of complaints.
Cleanliness
Concerns raised about unsanitary conditions in the kitchen and restrooms, impacting customer comfort.
Value for Money
Customers appreciate the reasonable pricing, especially for students, but some feel the quality does not match the price increase.
Order Accuracy
Several complaints about incorrect orders and issues with online ordering, leading to customer frustration.