Location.com logo
Brand Certified

Outback Steakhouse

4.0
(1778 reviews)

Business Details

28 Reiss Avenue, Lowell, MA
01851, United States
(978) 934-8700
https://locations.outback.com/massachusetts/lowell/28-reiss-avenue

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Lowell off of Chelmsford Street and International Drive behind the Cross Point Building next to Showcase Cinema.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
28 Reiss Avenue, Lowell, MA
01851, United States

Hours

Reviews

4.0
1,778 reviews
5 stars
908
4 stars
445
3 stars
173
2 stars
99
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for seating and food, with some experiencing inattentive or rude service.

Food Quality

Several reviews mentioned that food was served cold, overcooked, or poorly seasoned, leading to dissatisfaction.

Positive Experiences

Despite the issues, some customers praised specific servers and had enjoyable meals, highlighting good service and delicious food.

Cleanliness Concerns

Multiple reviews pointed out cleanliness issues, particularly in the bathrooms, which affected the overall dining experience.

Mixed Reviews

Overall, customer experiences varied widely, with some expressing loyalty and satisfaction while others vowed not to return.
  • WB
    William Burke
    Feb 14, 2026
    1.0
    Waited an hour and half after was told 40-50 minutes. never got a text the table was ready when i finally got seated the waitress told me the kitchen was backed up. The hosts need to step up their game in communication. The restaurant had run out of prime rib the only reason i came. Probably could've saved myself the waiting for nothing had the hosts mentioned anything.
  • MM
    Mallerly Munoz
    Jan 31, 2026
    5.0
    My Salad was gross 🤮 and looked like they put several salad's together to make mine.....there's one literal soggy crouton at bottom....and I believe the manager served me the mess, not the server.
  • AT
    A T
    Jan 25, 2026
    1.0
    We waited after calling ahead, for another 45 mins, to be seated and the only reason I think they even remembered us is because my husband asked what the heck was going on. We sat, ordered food, it took so long it was all cold. We sat for 2 hours total. Tasted good, but the whole experience was pretty bad. There is a reason all the outback steakhouses are going out of business. The steak quality has diminished significantly, even their filets. This is coming from someone who had always loved the outback, so much so, my now husband proposed at the outback in bedford NH 26 years ago (sad, I know). Such a shame.
  • VG
    Victor Gaspar
    Jan 8, 2026
    4.0
    It was unfortunate that they seemed to be understaffed this day. Took a long time for our food to be served. Actually saw a few tables walk out.
  • NS
    Nia Da Silva
    Jan 2, 2026
    1.0
    Takeout service here is absolutely awful. I waited over an hour for my food, and staff repeatedly said it would be “soon,” which was not the case at all. If you plan on ordering here, don’t be in a rush. There was no staff member or manager organizing orders—employees were popping in and out without tending to waiting guests.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.

Brand Certified Facts from Outback Steakhouse

Outback Steakhouse partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: