Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Lowell off of Chelmsford Street and International Drive behind the Cross Point Building next to Showcase Cinema.
Many customers reported long wait times for seating and food, with some experiencing inattentive or rude service.
Food Quality
Several reviews mentioned that food was served cold, overcooked, or poorly seasoned, leading to dissatisfaction.
Positive Experiences
Despite the issues, some customers praised specific servers and had enjoyable meals, highlighting good service and delicious food.
Cleanliness Concerns
Multiple reviews pointed out cleanliness issues, particularly in the bathrooms, which affected the overall dining experience.
Mixed Reviews
Overall, customer experiences varied widely, with some expressing loyalty and satisfaction while others vowed not to return.
WB
William Burke
Feb 14, 2026
1.0
Waited an hour and half after was told 40-50 minutes. never got a text the table was ready when i finally got seated the waitress told me the kitchen was backed up. The hosts need to step up their game in communication. The restaurant had run out of prime rib the only reason i came. Probably could've saved myself the waiting for nothing had the hosts mentioned anything.
MM
Mallerly Munoz
Jan 31, 2026
5.0
My Salad was gross 🤮 and looked like they put several salad's together to make mine.....there's one literal soggy crouton at bottom....and I believe the manager served me the mess, not the server.
AT
A T
Jan 25, 2026
1.0
We waited after calling ahead, for another 45 mins, to be seated and the only reason I think they even remembered us is because my husband asked what the heck was going on. We sat, ordered food, it took so long it was all cold. We sat for 2 hours total. Tasted good, but the whole experience was pretty bad. There is a reason all the outback steakhouses are going out of business. The steak quality has diminished significantly, even their filets. This is coming from someone who had always loved the outback, so much so, my now husband proposed at the outback in bedford NH 26 years ago (sad, I know). Such a shame.
VG
Victor Gaspar
Jan 8, 2026
4.0
It was unfortunate that they seemed to be understaffed this day. Took a long time for our food to be served. Actually saw a few tables walk out.
NS
Nia Da Silva
Jan 2, 2026
1.0
Takeout service here is absolutely awful. I waited over an hour for my food, and staff repeatedly said it would be “soon,” which was not the case at all. If you plan on ordering here, don’t be in a rush. There was no staff member or manager organizing orders—employees were popping in and out without tending to waiting guests.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in Lowell?
Outback Steakhouse in Lowell is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in Lowell offer happy hour? If yes, when is it?
Yes, happy hour is offered daily from 4:00 PM to 6:00 PM at Outback Steakhouse in Lowell.
What types of meals are served at Outback Steakhouse Lowell?
Outback Steakhouse serves lunch, dinner, and happy hour meals at its Lowell location.
Can I place a takeout or delivery order with Outback Steakhouse Lowell?
Yes, the restaurant offers in-store pickup, curbside pickup, delivery including same day and no-contact delivery services.
What payment methods does Outback Steakhouse in Lowell accept?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Is Outback Steakhouse Lowell accessible for wheelchair users?
Yes, the location has wheelchair accessible entrance, parking, seating, and restrooms.
Does Outback Steakhouse in Lowell accommodate gluten-free or vegetarian diets?
Yes, the menu includes gluten-free and vegetarian options, including a dedicated gluten-free menu available online.
What nearby attractions or businesses can I visit before or after dining at Outback Steakhouse Lowell?
Nearby places include Showcase Cinemas Lowell for movies, Ben & Jerry's ice cream shop for dessert, and Chili's Grill & Bar if you want more dining options.
Are there nearby transit or places that can help me find Outback Steakhouse in Lowell?
Outback Steakhouse is located behind the Cross Point Building next to Showcase Cinema, which is a well-known landmark in the area to help you find the restaurant.
What other dining options are nearby Outback Steakhouse Lowell?
Nearby dining options include It's Just Wings for chicken wings, Tavern in the Square for American cuisine, and Chili's Grill & Bar offering Tex-Mex dishes.
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