McDonald's

3.6
1187 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 Varnum Ave, Lowell, MA
01854, United States

Hours

Reviews

3.6
1,187 reviews
5 stars
502
4 stars
236
3 stars
180
2 stars
67
1 star
202

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

There were numerous complaints about food quality, including stale items, incorrect orders, and instances of food poisoning.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained areas.

Staff Performance

Feedback varied on staff performance, with some praising individual employees while others criticized overall staff behavior and management.
  • BC
    Branden Clark
    5 days ago
    1.0
    Just got breakfast and everything was cold even the coffee.
  • CB
    Cameron Burns
    Dec 31, 2025
    1.0
    Everytime I order form this place it’s always an issue. I recently ordered tonight from DoorDash tell me how I get charged 50.00 for 2 meals a double cheeseburger and 13 cookies. These incompetent workers don’t give me my sauce or include my French fries both my large fries! My burgers are made wrong DoorDash reimbursed me 10.00 out of close to 50.00 I am absolutely bullshyttt right now. Do better.
  • VV
    Vidal
    Dec 29, 2025
    5.0
    Hot food quiet place good serving
  • JW
    Joe Wilkins
    Dec 28, 2025
    1.0
    It is awful that you cannot add your McDonald’s gift card to your McDonald’s app. They don’t allow it. Shame on you.
  • JP
    Joe Plett
    Dec 5, 2025
    4.0
    It's McDonald's. What is there to say? It's a fine, McDonald's experience. No disappointments or shortcomings.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1 Varnum Ave, Lowell?

McDonald's at 1 Varnum Ave, Lowell is open 24 hours a day, seven days a week.

Does McDonald's offer drive-thru service at this location?

Yes, McDonald's offers a drive-thru service open 24/7 at this location.