Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including incorrect orders, long wait times, and rude staff.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about stale or improperly prepared items.
Cleanliness
The restaurant was noted for being clean, although some customers reported issues with the cleanliness of the dining area.
Staff Performance
While some staff were praised for their friendliness and helpfulness, others were criticized for being inattentive or unprofessional.
Order Accuracy
Numerous customers experienced problems with missing items or incorrect orders, particularly in the drive-thru.
DM
Diana Morse
Oct 25, 2025
2.0
Just bought a big breakfast. Order #240 at Varnum Ave Lowell. There were No pancakes. Also got a bacon, egg cheese biscuit, the bisquit is soggy.
RY
Riedana Yan
Sep 27, 2025
3.0
They changed managers and have since had poorer service. Things like missing items for mobile order or replacing items with smaller value items. More recently and specifically, I had a mobile order code that I told to the drive-thru Cashier, and their response was we don't have that code come to the second window. I get to the second window and then they proceed to tell me that I never told them the code and to go back around. The cashier did not admit to saying that he didn't see the code and told me to go to the second window.
VJ
Vamshikrishnajain Janumula
Sep 19, 2025
5.0
Good
MG
Miranda G
Sep 18, 2025
1.0
Learn how to read
EK
Elaina Karabinos
Sep 5, 2025
5.0
Some of the most sweetest McDonald’s workers I’ve ever met. Parking was tough and near busy road.
What are the operating hours of McDonald's at 1 Varnum Ave, Lowell?
McDonald's at 1 Varnum Ave, Lowell is open 24 hours a day, seven days a week.
Does McDonald's offer drive-thru service at this location?
Yes, McDonald's offers a drive-thru service open 24/7 at this location.
Can I order McDonald's delivery all day at this restaurant?
Yes, delivery service is available 24/7 at this McDonald's location.
What delivery and pickup services does this McDonald's provide?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at this McDonald’s?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa as payment methods.
Is there a mobile app available to order from McDonald's?
Yes, you can order via the McDonald's App available on iOS and Android platforms.
What services are available at this McDonald's?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there nearby public transit options or landmarks near McDonald's on 1 Varnum Ave?
Near McDonald's, you can visit the Northern Canal Head Gates Dam and the Northern Canal Walkway for scenic walks, which are great spots to visit before or after your meal.
What other dining options are close to McDonald's at this location?
Nearby dining options include Chen's Kitchen (Chinese restaurant), Domino's (pizza and chicken restaurant), Big Guys Pizza, Jimmy Chicken, and Pizza Planet.
Are there any nearby services for banking or automotive needs close to McDonald's?
Yes, nearby services include TD Bank for your financial needs and S.W.A.T. Automotive Services for brake and repair service.