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McDonald's

3.6
(1193 reviews)

Business Details

1 Varnum Ave, Lowell, MA
01854, United States
(978) 454-1199
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1 Varnum Ave, Lowell, MA
01854, United States

Hours

Reviews

3.6
1,193 reviews
5 stars
505
4 stars
236
3 stars
180
2 stars
67
1 star
205

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor service, especially during late hours.

Food Quality

Many reviews mentioned cold or stale food, with some customers experiencing food poisoning.

Staff Behavior

There were mixed reviews about staff friendliness, with some praising individual employees while others reported rudeness and dismissive attitudes.

Cleanliness

The restaurant was noted for being clean, although some customers experienced issues with cleanliness in specific areas.
  • LL
    lusenni
    Feb 1, 2026
    1.0
    I ordered before on DoorDash and got a sundae at 3 am but now you go in person and it’s allegedly always down the machines get cleaned whenever you guys choose to and the fact that i already paid and I can’t get my money back is ridiculous just like the other day i ordered breakfast and you guys needed time for breakfast to get going when breakfast should’ve been started at the time it always is
  • RW
    Robert Walsh
    Jan 26, 2026
    1.0
    If you don't mind waiting in the drive-thru for ten minutes for food that was cooked an hour before this place is for you. Never fails you wait and your food comes cold and dried out.
  • NN
    Nishchay B N
    Jan 20, 2026
    5.0
    Late night drive thru spot. Chill
  • SB
    Savanna Brown
    Jan 14, 2026
    1.0
    I tried to order at the counter but no one would take my order, but none of them spoke English and they all just walked by me and pretended I wasn’t there. I went out to my car and did an online order. They ended up messing up both the drinks and two of the sandwiches I ordered.
  • CB
    Cameron Burns
    Dec 31, 2025
    1.0
    Everytime I order form this place it’s always an issue. I recently ordered tonight from DoorDash tell me how I get charged 50.00 for 2 meals a double cheeseburger and 13 cookies. These incompetent workers don’t give me my sauce or include my French fries both my large fries! My burgers are made wrong DoorDash reimbursed me 10.00 out of close to 50.00 I am absolutely bullshyttt right now. Do better.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 1 Varnum Ave, Lowell?

McDonald's at 1 Varnum Ave, Lowell is open 24 hours a day, seven days a week.

Does McDonald's offer drive-thru service at this location?

Yes, McDonald's offers a drive-thru service open 24/7 at this location.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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