Business Details
About
Asian Fusion Restaurant
Details
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.5
211 reviews
5 stars
170
4 stars
12
3 stars
4
2 stars
7
1 star
18
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers praised the food for being fresh, flavorful, and well-prepared, with specific mentions of sushi and various Asian dishes.
Service Issues
Several reviews highlighted inconsistent service, with some customers experiencing rudeness or delays, particularly during busy times.
Atmosphere
The restaurant is noted for its modern and clean environment, although some found the music too loud and the dining experience rushed.
Delivery Problems
There were complaints about delivery issues, including long wait times and incorrect orders, leading to frustration among customers.
Value for Money
While many found the food quality worth the price, some felt the costs were high relative to the portion sizes and overall experience.
- AGAlexsis GauthierJan 1, 20265.0Have been a fan of Jade since they opened! Salt & Pepper Shrimp, Japanese Udon Noodles, Sizzling Beef Black Pepper, Singapore Noodles are just some of my favorites! Great atmosphere with amazing staff who care and remember you. Drinks are great as well. Always made strong, but tasty!
- AHAbbey HaynesDec 31, 20251.0We ordered food on Uber at 7:20, waited over 2 hours and the delivery time just kept getting later and later, only when we finally decided to cancel our order were we informed that “the order couldn’t be completed before the restaurant closed” at 9pm. No call or anything informing us. We could’ve ordered somewhere else had we been notified, now we’re stuck with no food. Absolutely unacceptable service.
- TMTyler McMillanDec 31, 20255.0I really like this place. The space is modern, but comfortable. Service is polite and fast. They are very straight to the point, making it great if you're tired looking for a hot meal. Most importantly, this is very good fusion, plus they have very affordable drinks (possibly best price per quality in the Merrimack Valley). I hope Jade keeps killing it!
- NNNancyDec 30, 20255.0Jade Lowell is consistently delicious and one of our go‑to spots when we want great food without the heaviness. The lo mein is absolutely amazing, perfectly seasoned, full of flavor, and never greasy. Every dish tastes fresh, balanced, and thoughtfully prepared. Friendly service, generous portions, and reliable quality make Jade an easy favorite.
- SPSarahLynn PreussnerDec 25, 20255.0We are new to the area and werent sure where to order our Christmas Eve dinner, and after some research landed on Jade Lowell. It was wonderful! We pre-ordered and it was delivered right on time, the order was correct, the driver was friendly and the food was delicious. We have found our new chinese food spot!
Frequently Asked Questions About Jade Lowell Restaurant
What are the regular opening hours for Jade Lowell Restaurant?
Jade Lowell Restaurant is open from 11:30 AM to 9:30 PM Monday through Thursday, from 11:30 AM to 10:30 PM on Friday and Saturday, and from 12:00 PM to 9:30 PM on Sunday.
Does Jade Lowell Restaurant offer delivery and in-store pickup services?
Yes, Jade Lowell Restaurant offers both in-store pickup and delivery services.
Where is Jade Lowell Restaurant located?
Jade Lowell Restaurant is located at 165 Thorndike St, Lowell, MA 01852, USA.
What types of cuisine does Jade Lowell Restaurant serve?
Jade Lowell Restaurant serves Asian Fusion cuisine including Chinese, Japanese, sushi, noodles, seafood, and vegetarian options, along with a cocktail bar and bubble tea.
What is the price range of Jade Lowell Restaurant?
The price range at Jade Lowell Restaurant is considered to be moderate, rated as TWO.
Where can I view Jade Lowell Restaurant's menu online?
You can view the menu online at https://jadelowell.com/menu
Can customers place orders from Jade Lowell Restaurant online?
Yes, orders can be placed online through https://jadelowell.com/menu
What are the takeout hours for Jade Lowell Restaurant?
Takeout is available Monday through Thursday from 11:30 AM to 9:30 PM, Friday and Saturday from 11:30 AM to 10:30 PM, and Sunday from 12:00 PM to 9:30 PM.
Which nearby public transportation options can help customers get to Jade Lowell Restaurant?
Customers can use the Lowell Regional Transit Authority bus station, MBTA Lowell Station, Lowell Train Station, Gallagher Terminal Station, and the Lowell Line Commuter Rail to reach Jade Lowell Restaurant.
What nearby landmarks and attractions are close to Jade Lowell Restaurant?
Nearby landmarks include the Thorndike Exchange, Keith Academy, and The Jade Dragon School, along with the Greater Lowell Family YMCA, offering visitors options for sightseeing, shopping, fitness, and activities before or after dining.
Are there other dining options near Jade Lowell Restaurant?
Yes, nearby dining options include Gentleman James restaurant, Dragonfly Cafe, and Dunkin' Donuts, providing a variety of choices for customers in the area.