Many customers praised the freshness and flavor of the food, particularly the sushi and Asian dishes, while some reported issues with undercooked or flavorless items.
Service Experience
Service received mixed reviews; while some found it friendly and attentive, others reported rudeness and a lack of responsiveness from staff.
Atmosphere
The restaurant's atmosphere was generally described as clean and modern, though some found the music too loud and the dining experience rushed.
Takeout Reliability
Takeout orders were often highlighted as being consistently good, with many customers expressing satisfaction with the quality and timeliness of their orders.
Pricing Concerns
Several reviews mentioned that the prices were on the higher side, leading to mixed feelings about the value for money.
MF
Mister “Brad” Feola
Dec 3, 2025
5.0
Love going in
Enjoy taking out.
MH
Mery Helem
Nov 29, 2025
5.0
excepcional 😋
NL
Nicole Last
Nov 19, 2025
5.0
best in lowell always fresh and always on point
TT
tv2vgt
Nov 9, 2025
5.0
Just happened to pick this place at random because it was on my way. Glad I did. It was excellent.
MV
Matthew Vernick
Nov 7, 2025
5.0
The family nest was great but the cashew chicken was flavorless
Frequently Asked Questions About Jade Lowell Restaurant
What are the regular opening hours for Jade Lowell Restaurant?
Jade Lowell Restaurant is open from 11:30 AM to 9:30 PM Monday through Thursday, from 11:30 AM to 10:30 PM on Friday and Saturday, and from 12:00 PM to 9:30 PM on Sunday.
Does Jade Lowell Restaurant offer delivery and in-store pickup services?
Yes, Jade Lowell Restaurant offers both in-store pickup and delivery services.
Where is Jade Lowell Restaurant located?
Jade Lowell Restaurant is located at 165 Thorndike St, Lowell, MA 01852, USA.
What types of cuisine does Jade Lowell Restaurant serve?
Jade Lowell Restaurant serves Asian Fusion cuisine including Chinese, Japanese, sushi, noodles, seafood, and vegetarian options, along with a cocktail bar and bubble tea.
What is the price range of Jade Lowell Restaurant?
The price range at Jade Lowell Restaurant is considered to be moderate, rated as TWO.
Where can I view Jade Lowell Restaurant's menu online?
You can view the menu online at https://jadelowell.com/menu
Can customers place orders from Jade Lowell Restaurant online?
Yes, orders can be placed online through https://jadelowell.com/menu
What are the takeout hours for Jade Lowell Restaurant?
Takeout is available Monday through Thursday from 11:30 AM to 9:30 PM, Friday and Saturday from 11:30 AM to 10:30 PM, and Sunday from 12:00 PM to 9:30 PM.
Which nearby public transportation options can help customers get to Jade Lowell Restaurant?
Customers can use the Lowell Regional Transit Authority bus station, MBTA Lowell Station, Lowell Train Station, Gallagher Terminal Station, and the Lowell Line Commuter Rail to reach Jade Lowell Restaurant.
What nearby landmarks and attractions are close to Jade Lowell Restaurant?
Nearby landmarks include the Thorndike Exchange, Keith Academy, and The Jade Dragon School, along with the Greater Lowell Family YMCA, offering visitors options for sightseeing, shopping, fitness, and activities before or after dining.
Are there other dining options near Jade Lowell Restaurant?
Yes, nearby dining options include Gentleman James restaurant, Dragonfly Cafe, and Dunkin' Donuts, providing a variety of choices for customers in the area.