Brand Certified
Dunkin' - Closed
3.8(246 reviews)
Certified by Dunkin' - Closed • Feb 22, 2026
Business Details
24 Merrimack St, Lowell, MA
01852, United States
Certified by Dunkin' - Closed • Feb 22, 2026
(978) 937-9776
Certified by Dunkin' - Closed • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' - Closed • Feb 22, 2026
About
Certified by Dunkin' - Closed • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lowell, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Credit cardAvailable
Location
Certified by Dunkin' - Closed • Feb 22, 2026
Hours
Certified by Dunkin' - Closed • Feb 22, 2026
Reviews
3.8
246 reviews
5 stars
128
4 stars
38
3 stars
27
2 stars
15
1 star
38
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, with customers feeling disrespected and ignored.
Cleanliness Issues
Customers frequently reported unsanitary conditions, including dirty bathrooms and overall lack of cleanliness in the store.
Service Speed
Many customers experienced slow service and long wait times, often exacerbated by understaffing.
Order Accuracy
There were multiple complaints about incorrect orders being served, leading to customer frustration.
Food Quality
While some customers enjoyed the food, others noted issues with freshness and quality, particularly with donuts and coffee.
- JDJazzy DuarteJan 20, 20265.0Now WHY would yall remove Dunkin’ Donuts from this location…… yall were perfectly fine just where you were.
- SRSophia Del RosarioNov 29, 20252.0okay so, my parents family came from the Dominican republic and didn’t know much about here. after the city of light parade, we wanted to get something at dunkin’s. we came in and my family decided to sit down, not knowing that the seating was closed. an old employee cane yelling at my parents to get out and mocking Spanish. so obviously they apologized and stood up. but i told the woman that she didn’t need to be se rude and be a bit more polite and this woman started screaming at me and my parents, swearing and jerking her hands. it was absolutely wild. she screamed at us till we left.
- VTvanessa tagordaNov 6, 20252.0I WAS USING THE BATHROOM BUT BEFORE I USED IT THEY WERE BEING RUDE POUNDING ON THE DOOR LIKE IF I WAS IN THERE DOING DRUGS..... I HAD TO WIPE EVERYTHING DOWN BEFORE USING IT N THEY TREATED ME HORRIBLE N MY COFFEE WASNT GOOD WHAT SO EVER.... HORRILBLE SERVICE N I DONT NEED AN ADDITUDE KNOWING I WAS NICE
- NNNiloSep 23, 20251.0Please avoid at all costs. Environment is not good and they close before they are supposed to. They will probably get your order wrong.
- YYYuniVerrzeSep 23, 20251.0i love the food here and the atmosphere is relaxing, but i wonder why they lock the bathrooms for customers and we have to ask an employee to unlock it? this is super inconvenient and unnecessary as this could lead to SO MANY ISSUES. like what if someone’s in an emergency? what if a pregnant woman or a disabled person needs to use the bathroom? what if a mother needs to change her baby’s diaper? they never said the bathrooms were in any construction either, just a sign on the door saying “please ask an associate to unlock the bathroom for you”. what is this, public school? my hands were so sticky after breakfast and i was in a rush to go to class at 11, and when i noticed the bathrooms were locked and i had to ask an employee to unlock it— i did exactly that. but the employee took SO LONG i had to wipe my hands with napkins and leave. this is so unsanitary. i am very disappointed with this kind of rule and i hope the owner will change this rule. outright disgusting.
Frequently Asked Questions About Dunkin' - Closed
What are the opening hours of Dunkin' in Lowell, MA?
Dunkin' in Lowell is open Monday through Saturday from 5:00 AM to 7:00 PM, and on Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location in Lowell offers both delivery and curbside pickup services.
What kinds of food and beverages can I find at this Dunkin'?
You can find coffee, espresso, breakfast sandwiches, donuts, tea, and more. They serve breakfast, lunch, and brunch with a variety of baked goods and premium beverages.
Are there any special holiday menu items available at this Dunkin'?
Yes, during the holiday season, they offer new items like the Cookie Butter Cloud Latte, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher.
Do they have a mobile app to order ahead at Dunkin' Lowell?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store for a fast grab and go experience.
Is there a drive-thru available at the Lowell Dunkin' located at 24 Merrimack St?
No, this Dunkin' location does not have a drive-thru service.
What nearby places can I visit before or after grabbing a coffee at Dunkin'?
Nearby, you can visit the 24 Merrimack Street Apartments for accommodations, Holly Crab Lowell for seafood dining, or the Old Court Irish Pub And Restaurant for a lively pub experience.
Are there any pharmacies close to Dunkin' Lowell for quick errands?
Yes, Walgreens Specialty and Community, A Walgreens Pharmacy, as well as CVS Pharmacy, are located nearby for your pharmacy and convenience needs.
Can I get professional services or legal help near Dunkin' in Lowell?
Yes, there are several legal and professional service providers nearby, such as the Law Office of Todd D. Beauregard, PC, Divorce Lawyer in Lowell MA - Todd D. Beauregard, and Armstrong Law, P.C.
Does this Dunkin' location provide free Wi-Fi and accept credit/debit cards?
Yes, the Lowell Dunkin' offers free Wi-Fi and accepts both credit and debit card payments.
Brand Certified Facts from Dunkin' - Closed
Dunkin' - Closed partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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