Dunkin' - Closed

Reviews

• SR

  Sophia Del Rosario

  Nov 29, 2025
  2.0
  okay so, my parents family came from the Dominican republic and didn’t know much about here. after the city of light parade, we wanted to get something at dunkin’s. we came in and my family decided to sit down, not knowing that the seating was closed. an old employee cane yelling at my parents to get out and mocking Spanish. so obviously they apologized and stood up. but i told the woman that she didn’t need to be se rude and be a bit more polite and this woman started screaming at me and my parents, swearing and jerking her hands. it was absolutely wild. she screamed at us till we left.
• VT

  vanessa tagorda

  Nov 6, 2025
  2.0
  I WAS USING THE BATHROOM BUT BEFORE I USED IT THEY WERE BEING RUDE POUNDING ON THE DOOR LIKE IF I WAS IN THERE DOING DRUGS..... I HAD TO WIPE EVERYTHING DOWN BEFORE USING IT N THEY TREATED ME HORRIBLE N MY COFFEE WASNT GOOD WHAT SO EVER.... HORRILBLE SERVICE N I DONT NEED AN ADDITUDE KNOWING I WAS NICE
• NN

  Nilo

  Sep 23, 2025
  1.0
  Please avoid at all costs. Environment is not good and they close before they are supposed to. They will probably get your order wrong.
• YY

  YuniVerrze

  Sep 23, 2025
  1.0
  i love the food here and the atmosphere is relaxing, but i wonder why they lock the bathrooms for customers and we have to ask an employee to unlock it? this is super inconvenient and unnecessary as this could lead to SO MANY ISSUES. like what if someone’s in an emergency? what if a pregnant woman or a disabled person needs to use the bathroom? what if a mother needs to change her baby’s diaper? they never said the bathrooms were in any construction either, just a sign on the door saying “please ask an associate to unlock the bathroom for you”. what is this, public school? my hands were so sticky after breakfast and i was in a rush to go to class at 11, and when i noticed the bathrooms were locked and i had to ask an employee to unlock it— i did exactly that. but the employee took SO LONG i had to wipe my hands with napkins and leave. this is so unsanitary. i am very disappointed with this kind of rule and i hope the owner will change this rule. outright disgusting.
• VP

  Vvs L Photo

  Jul 10, 2018
  1.0
  Perception is important but it can be deceptive. I say that because of the 1 Star. Now lets be honest most individuals from New England enjoy a nice cup of Dunkins, myself included. But sometimes decor and the surroundings play an important role to the overall experience. Now lets be totally clear. I love all 'Peoples' meaning all walks of life etc etc. However if you have no money, smell like an open sewer, or you happen to look like an open sewer, and if your begging for change. That for me generates an uneasy experience. Why? Because at the end of the day. We were all given some God-given ability to do something constructive with our lives. Yet if you continue to squander life a way, And give up on the system as it were, you lose. The result? Posts like this have to be mentioned. Your heart goes out to people less fortunate. As it should. However when your selling drugs on the corner. It doesn't really hype someones resolve to grab a coffee and donut. Instead your more concerned about the action / suspense brewing outside(no pun) intended. Lowell is an amazingly beautiful historic city to visit and live. I walk out of your great long history establishment before work feeling compelled to give money...Lets clean up that corner a little.

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