Dunkin'

4.1
369 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lowell, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1081 Gorham St, Lowell, MA
01852, United States

Hours

Reviews

4.1
369 reviews
5 stars
201
4 stars
82
3 stars
43
2 stars
16
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their positive attitudes and willingness to correct mistakes.

Order Accuracy

There are frequent complaints about incorrect orders, with customers expressing frustration over missing or wrong items.

Service Speed

While some reviews mention quick service, others report slow wait times, particularly during busy hours.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms, which detracted from their overall experience.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others reported issues like burnt or improperly prepared items.
  • VD
    Victoria Diaz (Victoria Diaz)
    Jan 3, 2026
    5.0
    Absolutely sweet employees thank you!! Christine and the drive through were the best and made my day!
  • HB
    holley bailey
    Dec 5, 2025
    5.0
    This is the best Dunkin’ Donuts. I’ve gone to Dunks in Boston, Haverhill and everywhere in between this team is amazing. They are customer focused. They get the job done and they go above and beyond to put a smile on peoples faces this morning, It’s 10° out the manager brings out my coffee to my car while I’m waiting in line I couldn’t ask for a better Dunkin’ Donuts thank you guys for everything you do.
  • JL
    Joseph Lin
    Jul 3, 2016
    3.0
    Standard Dunkin Donuts quality. The staff can be forgetful: on separate occasions they have forgotten straws for drinks and cheese on an egg and cheese sandwich.

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Lowell, MA?

Dunkin' in Lowell, MA is open Monday to Friday from 3:30 AM to 9:00 PM, Saturday from 4:00 AM to 8:00 PM, and Sunday from 5:00 AM to 8:00 PM.

Does Dunkin' in Lowell offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.