Dunkin'

3.9
245 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lowell, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
185 Woburn St, Lowell, MA
01852, United States

Hours

Reviews

3.9
245 reviews
5 stars
120
4 stars
52
3 stars
26
2 stars
12
1 star
35

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, including wrong drinks and missing items.

Service Speed

Customers experienced slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

Several reviews mentioned food quality issues, including stale items and poorly prepared food.

Staff Attitude

Mixed feedback on staff attitude; some customers praised friendly service while others reported rudeness and lack of care.

Overall Experience

Overall, experiences varied widely, with some customers expressing satisfaction while others were highly dissatisfied.
  • LM
    Luiz Man
    Nov 3, 2025
    5.0
    Comida boa e barata
  • MV
    mari verissimo
    Oct 26, 2025
    1.0
    always get orders wrong , hot drinks come cold, food always has burnt oven taste on it. workers don’t care for quality service had to take my order back twice because they kept getting it wrong. every time i go here they’ve never gotten my order correct on first try.
  • KS
    Kevin Sengkeomixay
    Oct 15, 2025
    1.0
    You guys served me a crossiant sandwich with a hair in it. It was melted to the cheese
  • JA
    Juan A
    Aug 30, 2025
    1.0
    This spot always ALWAYS forgets something from my order. I will never ever again recommend this spot or even order. I ordered 2 $6 meals and only received 1 meal. How do you FORGET a whole other meal? it’s frustrating and the worst Dunkins I’ve ever ordered from.
  • GG
    greg gray
    Aug 25, 2025
    2.0
    chhubster had a couple servings extra of TOOD this morning and i never even opened my mouth lol not my fault yall yook 8 minutes on one coffee in an empty establishment. can’t ever go to any dunkin besides the one i work at. they are not all bag apples here tho

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Lowell, MA?

Dunkin' at 185 Woburn St in Lowell, MA is open Monday through Friday from 4:30 AM to 10:00 PM, Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 10:00 PM.

Does the Dunkin' location in Lowell offer delivery and curbside pickup?

Yes, this Dunkin' location offers delivery service and curbside pickup options for customer convenience.