Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lowell, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
441 reviews
5 stars
188
4 stars
102
3 stars
29
2 stars
30
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and negative attitudes from employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.
Speed of Service
Customers frequently complained about slow service, both in-store and at the drive-thru, with long wait times reported.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including burnt items and poorly prepared orders.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted positive experiences.
- SSSMDec 6, 20251.0How difficult is it to make a simple hot chocolate? For the employees at this location, it’s very difficult. Wasted however much money on a hot chocolate just for it to taste like hot dusty water. Opened the cup, color of the drink was hardly brown. Thanks. If you’re going to hire high school employees with bad attitudes, at least train them on the basics.
- FFFábio Sena FernandesDec 4, 20251.0everytime i go there they are always out of everything. i ordered a bacon egg and cheese on a croissant and they gave it to me burnt. workers aren’t nice or friendly either.
- ABAndrew BOct 21, 20251.0Staff made rude comments and had my order infront of me but talked instead of handing me it
- GGGabrielAug 7, 20255.0Way better than the one in Dutton St. Shoutout Angelina for always getting my orders right!
- ELErica LagasseAug 2, 20255.0Much better then the boulevard. Thank you for actually serving us when we have to be to work🙂 Natasha made our morning with her custmer service and checking to make sure we had everything. Thank you Natasha!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Lowell, MA?
Dunkin' in Lowell, MA is open Monday to Friday from 4:00 AM to 10:00 PM, Saturday from 4:00 AM to 9:00 PM, and Sunday from 5:00 AM to 9:00 PM.
What special seasonal drinks are available at this Dunkin' location?
This Dunkin' offers holiday specials including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead or use mobile app services for pickup or delivery at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app and take advantage of curbside pickup and delivery services at this location.
What types of food and beverages does this Dunkin' serve?
This Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and a variety of breakfast, lunch, brunch, and dinner options, including vegetarian items.
Does this Dunkin' offer drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.
Is Wi-Fi available at Dunkin' in Lowell, MA?
Yes, free Wi-Fi is available at this Dunkin' location for customers.
Where is Dunkin' located in Lowell, MA?
Dunkin' is located at 1505 Middlesex St, Middlesex neighborhood, Lowell, MA 01851, USA.
How can I reach Dunkin' if I'm at Tiger An's Taekwondo?
If you're at Tiger An's Taekwondo nearby, you can easily walk or drive to Dunkin' at 1505 Middlesex St for your coffee and breakfast needs, as they are located close to each other in Lowell.
What other food options are close to this Dunkin' location?
Pad Thai, a nearby Thai restaurant, offers alternative dining options close to Dunkin'. You can enjoy coffee or breakfast at Dunkin' then try Pad Thai for a meal later in the day.
Can customers combine visits to Dunkin' and local fitness spots in Lowell?
Yes, customers visiting Dunkin' can also stop by Contrast Fitness nearby for workouts or personal training, making it easy to combine coffee runs with fitness activities.