Brand Certified
Dunkin'
3.6(445 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
1505 Middlesex St, Lowell, MA
01851, United States
Certified by Dunkin' • Feb 22, 2026
(978) 788-2064
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lowell, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
3.6
445 reviews
5 stars
191
4 stars
102
3 stars
29
2 stars
30
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff and poor customer service, with many experiences highlighting unhelpful attitudes and slow service.
Order Accuracy
Numerous reviews indicated issues with incorrect orders, including missing items and wrong food preparation.
Cleanliness and Maintenance
Several customers noted cleanliness issues and poorly maintained facilities, including dirty bathrooms and unsatisfactory food preparation.
Staff Training
There were consistent calls for better training of staff, particularly in customer service and order preparation.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that positive experiences do occur.
- LSLohanny StengelFeb 11, 20261.0PSA: DO NOT GO HERE. GO TO DUTTON ST. This is the worst Dunkin Donuts location I have ever been to in my life and thats saying alot cause Ive been to plenty. I don't know what the issue is but every time I order from here the drinks are super watered down. I just got a Mango Pineapple Refresher and it literally tastes like nasty water. Go to Dutton, its farther for me but worth it especially with the drink prices now.
- SSSMDec 6, 20251.0How difficult is it to make a simple hot chocolate? For the employees at this location, it’s very difficult. Wasted however much money on a hot chocolate just for it to taste like hot dusty water. Opened the cup, color of the drink was hardly brown. Thanks. If you’re going to hire high school employees with bad attitudes, at least train them on the basics.
- FFFábio Sena FernandesDec 4, 20251.0everytime i go there they are always out of everything. i ordered a bacon egg and cheese on a croissant and they gave it to me burnt. workers aren’t nice or friendly either.
- ABAndrew BOct 21, 20251.0Staff made rude comments and had my order infront of me but talked instead of handing me it
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Lowell, MA?
Dunkin' in Lowell, MA is open Monday to Friday from 4:00 AM to 10:00 PM, Saturday from 4:00 AM to 9:00 PM, and Sunday from 5:00 AM to 9:00 PM.
What special seasonal drinks are available at this Dunkin' location?
This Dunkin' offers holiday specials including the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order ahead or use mobile app services for pickup or delivery at Dunkin'?
Yes, you can order ahead using the Dunkin' mobile app and take advantage of curbside pickup and delivery services at this location.
What types of food and beverages does this Dunkin' serve?
This Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and a variety of breakfast, lunch, brunch, and dinner options, including vegetarian items.
Does this Dunkin' offer drive-thru service?
Yes, this Dunkin' location has a drive-thru for convenient ordering and pickup.
Is Wi-Fi available at Dunkin' in Lowell, MA?
Yes, free Wi-Fi is available at this Dunkin' location for customers.
Where is Dunkin' located in Lowell, MA?
Dunkin' is located at 1505 Middlesex St, Middlesex neighborhood, Lowell, MA 01851, USA.
How can I reach Dunkin' if I'm at Tiger An's Taekwondo?
If you're at Tiger An's Taekwondo nearby, you can easily walk or drive to Dunkin' at 1505 Middlesex St for your coffee and breakfast needs, as they are located close to each other in Lowell.
What other food options are close to this Dunkin' location?
Pad Thai, a nearby Thai restaurant, offers alternative dining options close to Dunkin'. You can enjoy coffee or breakfast at Dunkin' then try Pad Thai for a meal later in the day.
Can customers combine visits to Dunkin' and local fitness spots in Lowell?
Yes, customers visiting Dunkin' can also stop by Contrast Fitness nearby for workouts or personal training, making it easy to combine coffee runs with fitness activities.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
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