Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lowell, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
353 reviews
5 stars
186
4 stars
68
3 stars
37
2 stars
14
1 star
48
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and inattentive service, particularly at the drive-thru, with several instances of incorrect orders and poor customer interactions.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including incorrect drink preparations and missing items, leading to customer dissatisfaction.
Cleanliness and Atmosphere
While some customers appreciated the cleanliness and decor of the location, others noted issues such as bugs in the food display, impacting their overall experience.
Staff Friendliness
Despite negative experiences, some customers praised specific staff members for their friendliness and efficiency, indicating inconsistency in service quality.
- BDBaby DollJan 2, 20261.0Went in at 12pm for food got told they cleaning ovens don’t get why you would clean all ovens at the same time during lunch hour then at night time they don’t want customers to go there so they leave all outdoor lights off including drive three which is a safety hazard and someone can legit fall from them purposely leaving lights off so people can think there closed till someone gets injured and sues the crap out of Dunkin’s
- NSNorma SantiagoSep 5, 20255.0Very friendly workers
- KMKayla MulloySep 2, 20251.0Coffee is literally never made the way I ask. The blonde guy who always works the drive through is very nice and seems to be the only person there who cares even a little bit
- ALAna LorenzoAug 23, 20251.0Was met with horrible service at the window, kid handed me the wrong drink and was basically being a flirt. His hair was down and he was not paying attention at all, was there at least a few minutes before he even bothered to look over to cash me out. All that time to make sure my order was correct and did not use it to his advantage. Ridiculous!
- DMDragon MonAug 19, 20251.0Just wanted to get my breakfast this morning literally thought the guy with tattoos , black shirt, and hat backwards wanted to fight for dunkin man grow up if you hate your job and people quit ! First off I get to the window yells at me my total then gives me death looks practically throws my food at me rolls his eyes and again yells at me have a good day this guy should be FIRED very rude and nasty for no reason at all won’t be coming back to this location which is a shame because it’s always been a good dunkin as long as this guy works here I WILL NEVER come back fire this guy because he’s going to ruin the reputation of this dunkin ! 1 star is very high for the experience I had this morning ! Don’t come here anyone while this guy still has a job because he will be rude and nasty to you as well over Dunkin’ !
Frequently Asked Questions About Dunkin'
What are the opening hours for Dunkin' in Lowell, MA?
Dunkin' in Lowell, MA is open from 4:00 AM to 9:00 PM Monday through Friday and from 5:00 AM to 9:00 PM on Saturdays and Sundays.
Does this Dunkin' location offer delivery and curbside pickup?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some new holiday drinks available at this Dunkin' store?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the new Berry Sangria Refresher during the holiday season.
Can I order ahead at this Dunkin' location using the mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
What types of food and beverages does this Dunkin' serve?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and offers breakfast, brunch, lunch, and dinner items, including vegetarian options.
Does this Dunkin' location have a drive-thru?
Yes, this location features a drive-thru for convenient service.
Are there any nearby parks where I can relax after visiting Dunkin'?
Yes, Lowell Heritage State Park and Vandenberg Esplanade are nearby parks where you can relax or enjoy outdoor activities after your visit.
What nearby recreational facilities are close to this Dunkin'?
Nearby recreational facilities include the UMass Lowell Bellegarde Boathouse, Merrimac River Rowing Association, and Merrimack Valley Bowling Association for various sports and activities.
Are there any nearby medical centers near Dunkin' in Lowell?
Yes, nearby medical centers include Lahey Health Primary Care, Mill City Medical Group, and Global Care Medical Group.
How can local attractions enhance my visit to Dunkin' Lowell on Pawtucket Blvd?
You can enjoy a trip to Fiesta Shows Carnival or take a relaxing walk by Rourke Bridge before or after grabbing your Dunkin' favorites, making for a fun and convenient outing.