Dunkin'

4.0
518 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lowell, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
651 Rogers St, Lowell, MA
01852, United States

Hours

Reviews

4.0
518 reviews
5 stars
281
4 stars
101
3 stars
56
2 stars
24
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service quality, with some customers praising friendly staff while others report rude behavior and long wait times.

Food Consistency

Inconsistent food quality reported, with several customers receiving cold or improperly prepared items.

Cleanliness

Generally positive remarks about cleanliness, though some customers noted issues with food freshness.

Staff Recognition

Some employees are recognized for their excellent service and ability to remember regular customers' orders.

Customer Experience

Overall customer experience varies significantly, with some enjoying their visits while others express frustration with service and order accuracy.
  • DJ
    Deb Joslin
    2 days ago
    1.0
    Disgusting. The dirtiest bathrooms without toilet paper that i've ever seen absolutely raunchy. And typically i'm not picky at all.
  • TD
    Tristan Dame
    3 days ago
    5.0
    First time actually going into the store, I'm surprised how much they put out in such a small store. It was nice, clean and almost a warm feeling walking in.... probably due to it being cold outside lol. I stop here almost every morning m-f. Extremely convenient and wicked fast service. Employees are amazing and deserve raises. Drive thru or walk-in, I recommend coming here.
  • JS
    Jason Shea
    Nov 15, 2025
    1.0
    Donuts skimpie over priced coffee bathroom blocked Don't waste your time or monies
  • MR
    Mackenzie R
    Oct 21, 2025
    5.0
    This particular location always hits the mark! I go to this one every day due to working right down the road, it's become a part of my routine. I love their chipotle hasbrown wakeup wraps and the chipotle loaded hashbrowns. I hope they don't go away with the seasonal menu! I get one of the two every day! The staff here is awesome, I don't know names but there are a select few who recognize me and remember what I order every once and a while. I go through the drive thru so I can't speak much to the inside of the place, but it looked clean and that people were sitting the few times I have popped in there. Just wanted to give them their credit!
  • NL
    Neecie Love
    Oct 19, 2025
    1.0
    Whomever is at the window this morning a female. At 7:02am on 10/19 has no manors. Just as soon as I get to order "WHAT CAN I GET YOU". No good morning, no hello, nothing. Attitude and all. If you don't want to work this early or hate your job. Stay home on this lovely God filled morning. I hope you have a change filled day. (But the young man at the window handing the food was pleasant)

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 651 Rogers St, Lowell, MA?

Dunkin' at 651 Rogers St, Lowell, MA is open 24 hours daily, from 00:00 to 23:59 every day of the week.

What are the key specialties offered at this Dunkin' location?

This Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.