Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lowell, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
539 reviews
5 stars
268
4 stars
101
3 stars
56
2 stars
21
1 star
93
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative overall experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.
Speed of Service
Numerous customers complained about slow service, especially during drive-thru orders, with long wait times reported even when the restaurant was not busy.
Positive Staff Recognition
Some customers praised specific employees for their friendly service and ability to rectify mistakes, indicating that service quality can vary significantly.
Cleanliness Issues
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and bathrooms, which detracted from the overall experience.
- JBJezzie BOct 14, 20255.0My most favorite DD in Lowell
- ETErturk TuranSep 19, 20255.0They really did it with this fried egg and avocado toast! Damn that was good! Coffee also perfect 👌 staff friendly and helpful. Thank you 👏
- EREdigarious Roman-AutumnSep 2, 20252.0Loud, crazy employee, food burnt like crazy. I don’t eat here anymore…. Sorry….
- FNFrank n.j.Jun 13, 20251.0Lastctime am visiting this location.. Rude server who couldn't get a simple order right. Kept repeating back thing that were never ordered and got salty when corrected. Not what I needed first thing in the morning.
- JPJanis PrattOct 29, 20195.0Best in the world
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Lowell, MA?
Dunkin' in Lowell, MA is open daily from 3:30 AM to 9:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What are some of the new holiday drinks available at Dunkin'?
New holiday drinks include the Cookie Butter Cloud Latte and Berry Sangria Refresher, with the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Can I order ahead using a mobile app for faster service?
Yes, you can order ahead using the Dunkin' mobile app available for iOS and Android for a fast grab-and-go experience.
What kind of food and beverages does this Dunkin' location specialize in?
They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' has a drive-thru service for customer convenience.
Are there any convenient places to visit near Dunkin' for shopping or refreshments?
Yes, nearby you can find 7-Eleven convenience store offering coffee and snacks, Vientiane Market grocery store, and Walgreens pharmacy and convenience store.
What nearby dining options are available around Dunkin' in Lowell?
Nearby restaurants include Wah Sang Restaurant (Chinese), Wendy's (fast food/burger), Pho Da Lat Restaurant (Vietnamese/Chinese), and Jimmy's Pizza Too (American pizza).
Are there any nearby religious or community places near Dunkin'?
Yes, nearby churches include Igreja Assembleia De Deus Ministerio Missao, Iglesia Pentecostal Unidos En, TDM Church Lowell, and Ushindi Church for community and worship.
Can customers in Lowell visit other Dunkin' locations nearby?
Yes, another Dunkin' location is nearby, offering similar donuts, coffee, and smoothie juice bar options.