Dunkin'

4.1
462 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lowell, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
290 Central St, Lowell, MA
01852, United States

Hours

Reviews

4.1
462 reviews
5 stars
251
4 stars
101
3 stars
52
2 stars
16
1 star
42

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness is generally positive, with many customers praising the polite and accommodating service, although there are notable instances of rude behavior from some employees.

Cleanliness

The cleanliness of the establishment is inconsistent, with several reviews highlighting dirty dining areas and restrooms, while others mention a clean environment.

Order Accuracy

There are frequent complaints about incorrect orders and issues with food preparation, indicating a need for improvement in order accuracy.

Service Speed

Customers have reported slow service during busy times, with some expressing frustration over long wait times despite the presence of multiple staff members.

Food Quality

While many customers enjoy the coffee and some food items, there are mixed reviews regarding the overall quality of food, with some items described as burnt or poorly prepared.
  • BD
    bill davis
    Dec 20, 2025
    5.0
    Very friendly good customer service service 👍
  • EE
    E
    Dec 16, 2025
    5.0
    Shout out to the team at Dunkin’ on Central St! They’re always polite, respectful, and truly go above and beyond to put a smile on your face. Great service every time 👏☕
  • RH
    Renee Hutchison
    Dec 3, 2025
    5.0
    The dinning room was very dirty stuff all over the floor table could have been wiped down..
  • MD
    Martin Dyck
    Nov 2, 2025
    5.0
    Excellent service.
  • PM
    Patricia McDowell
    Oct 18, 2025
    5.0
    No drive thru at this Dunkins but the lady working by herself early in the morning was super nice and made everything correct. I would recommend!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 290 Central St, Lowell, MA?

Dunkin' at 290 Central St, Lowell, MA is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.