Stop & Shop

4.1
431 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
36 Bedford Street, Lexington, MA
02420, United States

Hours

Reviews

4.1
431 reviews
5 stars
201
4 stars
128
3 stars
54
2 stars
20
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff behavior; some customers reported helpful and friendly service, while others experienced rudeness and accusations of theft.

Pricing

Many customers found prices to be high compared to competitors, with some expressing frustration over the cost of items.

Cleanliness and Organization

The store is generally reported as clean and well-organized, though some reviews noted issues with produce quality and the need for renovations.

Product Availability

Customers appreciated the variety of products available, but some expressed disappointment in the availability of specific items and the quality of produce.

Convenience

The store's location and layout were praised for convenience, though some customers noted issues with the self-checkout and product placement.
  • HH
    Heidi Hess
    Aug 22, 2025
    1.0
    If I could give a negative 5 star review I would. Staff is not helpful and every time I go in there I get accused of stealing, which is embarrassing. They chasŕe me out the door to ask if I paid for my items which I make sure to go to the self-esteem checkout right by the workers. I'm tired of being harassed evey.sigle.time. you lost a paying customer today and I will NEVER recommend this joke of a grocery store to ANYONE!
  • BB
    Bob
    Aug 19, 2025
    2.0
    The prices are outrageous. Cost more than Wholefoods.
  • PB
    Peter Bai
    Jun 20, 2025
    5.0
    I found many big birds here 10/10 experience
  • YL
    Yuting Liu
    Jun 18, 2025
    5.0
    Pretty nice place except for a very rude employee at the deli.
  • AM
    Alexander Moschella
    Jun 16, 2025
    1.0
    Best spoiled produce in town!

Frequently Asked Questions About Stop & Shop

What services does Stop & Shop offer for shopping convenience?

Stop & Shop offers in-store shopping as well as online shopping options including home delivery and store pickup.

What are the regular opening hours of Stop & Shop at 36 Bedford Street, Lexington?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM and on Sunday from 7:00 AM to 9:00 PM.