Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,130 reviews
5 stars
424
4 stars
222
3 stars
185
2 stars
90
1 star
209
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.
Food Quality
Many customers complained about cold, poorly prepared food, including cold fries and incorrect items.
Pricing Issues
Several reviews noted that prices were significantly higher than typical McDonald's locations, especially given the rest stop setting.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty restrooms and overall cleanliness concerns.
Efficiency
While some customers appreciated the quick service, many others experienced long wait times and order mix-ups.
- RBRamsey BrownJan 5, 20261.0If you want to pay double the amount for anything off the highway go for it. But 2 burritos which should cost 4$ were 8$ there, close to 11 for meal. Just there to rip off highway goers. Ended up getting the burrito and was so much worse than off highway. Was cold and everything to one side. Horrible.
- RTR TDec 30, 20251.0The woman (Beverly) at the overnight drive thru service not only didn’t apply my $3 off a $15 or more order but when I asked at the window she stated it was applied. Once I received the receipt there was no discount applied. She was beyond rude and disrespectful, she told me tough luck and deal with it. Service was terrible and she lied directly to my face.
- JPJay PDec 19, 20251.0Customer service here sucks.
- JPJoe PlettNov 22, 20254.0It's MacDonald's. The only factor that really counts is consistency. And this location delivers the expected McDonald's experience. Affordable food served fast, hot and courteously. Since it's in a highway service plaza the crowd is travelers eager to get on their way. No disruptive teens or unruly children to speak of. It's very efficient and business like. Everyone simply wants to get what they came for and be on their way. That's the true purpose of every business in this service area and McDonald's does it with their well known efficiency.
- RHRJ HooperNov 10, 20252.0I don’t review a lot but i do come to this mcdonald’s a lot. I believe this location just doesn’t have sauce. Everytime i place an order my sauce packets are not included despite being in the receipt. They mess up my burger everytime i go there. I order on the app i really don’t u derstand how they could ever mess it up. but 80% of the time im not happy
Frequently Asked Questions About McDonald's
What are the McDonald's delivery hours at the Lexington I-95 / Rte 128 North location?
Delivery is available 24 hours a day, 7 days a week at the Lexington I-95 / Rte 128 North location.
Does this McDonald's location offer drive-through service?
Yes, the drive-through is open 24/7 at this McDonald's location.
What payment methods are accepted at McDonald's in Lexington on I-95 / Rte 128 North?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I place a mobile or online order for pickup or delivery from this McDonald's?
Yes, you can order online via McDonald's website or use the McDonald's app available on iOS and Android for mobile ordering, curbside pickup, and delivery.
What services does McDonald's provide at the Lexington I-95 / Rte 128 North location?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Is there a McDonald's app I can use to order or collect rewards?
Yes, you can download the McDonald's app from the App Store or Google Play to order food and earn MyMcDonald's Rewards points for free food.
What are some nearby dining options around McDonald's at Lexington I-95 / Rte 128 North?
Nearby dining options include Original Pizza of Boston for Italian food, Honey Dew Donuts for bakery treats, and another McDonald's location nearby for fast food.
Are there convenient places to refuel near this McDonald's location?
Yes, Gulf Gas Station and Gulf are nearby, providing convenient options to refuel when visiting McDonald's.
What nearby amenities are available for families visiting McDonald's?
Families can find child care and education centers nearby such as Technology Children's Center at Lincoln Laboratory and Fanfan's Garden Family Child Care.
How can McDonald's location in Lexington be a convenient stop during a road trip on I-95 / Rte 128 North?
This McDonald's location is open 24/7 with drive-thru and curbside pickup services, located within the I-95 / Rte 128 North Service Plaza, making it a convenient spot for meals and breaks during road trips.