Five Guys

4.4
1413 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 886 Merriam Ave in Leominster is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
886 Merriam Ave, Leominster, MA
01453, United States

Hours

Reviews

4.4
1,413 reviews
5 stars
834
4 stars
375
3 stars
122
2 stars
30
1 star
52

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Customers consistently praised the staff for being friendly and helpful.

Food Quality

While many enjoyed the burgers and fries, there were several complaints about inconsistent food quality, including issues with overcooked or undercooked items.

Service Speed

Service speed received mixed reviews; some customers experienced long waits, particularly for fries, while others noted quick service.

Pricing Concerns

Several customers expressed concerns about rising prices, feeling that the cost was becoming too high for the value received.

Cleanliness

The restaurant was frequently noted for its cleanliness, contributing positively to the overall dining experience.
  • DG
    Donavan Gill
    Nov 15, 2025
    5.0
    Great burgers and fries 🍟 😋!!
  • JD
    Justin Dellacanonica
    Nov 14, 2025
    1.0
    Fries were barely cooked, insanely slow service. Go home and cook a burger, it’ll be faster, better and not cost you an arm and a leg.
  • MC
    Matthew C
    Nov 5, 2025
    1.0
    If you order a mobile order, check it before you leave. I swear 80% of the time i place a mobile order, they mess it. This location is especially bad with this. Busy or not, they still mess it up.
  • JJ
    James
    Oct 16, 2025
    3.0
    The amount of food you get is great. The quality of the food is not that great. I would recommend going somewhere else if craving a nice cheeseburger. Fries were really good though.
  • RJ
    Russ Johnson
    Oct 12, 2025
    3.0
    I have been a fan of Five Guys over the years. Especially their french fries. So I stopped in and asked for an order of large fries. I was very disappointed, however. Staff were standing around, waiting for a batch of burgers to come off the grill and could easily have served me up the simple cup of fries I was asking for. But I waited and waited. I asked the Idle staff “hey when you get a minute, can you please give me my fries". But the staff said that my number wasn’t up yet. I had to wait for all the burgers on orders to be packaged up and sent out With their Uber and DoorDash drivers before they would give me a simple cup of fries. I understand the concept the first come first serve. But the DoorDash drivers weren’t even there to pick up their food yet and it was just put on a shelf to wait for them. Does it make sense to you to be packing up food for a shelf for someone who has not arrived yet when there is a live customer standing right in front of you? They could’ve easily served me and kept a customer with a simple scoop of fries. I’ll never stop at that Five Guys again and I’m going to be much more skeptical of the entire remainder of the chain.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.