Customers generally enjoyed the food, particularly the burgers and ice cream, though some reported issues with portion sizes and food quality at times.
Service
Service was frequently praised for being friendly and efficient, but there were also complaints about slow service and mistakes with orders.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting it was clean while others reported dirty tables and unsanitary conditions.
Atmosphere
The atmosphere was described as noisy and crowded, which detracted from the dining experience for some customers.
Staff Attitude
While many customers appreciated the friendly and helpful staff, there were instances of rudeness and lack of attentiveness noted by others.
DS
Dynamic Cleaning Systems
Nov 3, 2025
5.0
Come for a blizzard & lunch! Friendly staff & delicious food
I got the new peppermint bark blizzard, for lunch I got the flamethrower burger with onion rings
TM
Tony Moj
Oct 29, 2025
5.0
Great service and the food was fresh, great customer service.
LC
Lynne Carlson-LeFort
Sep 24, 2025
5.0
What's not to love about Dairy Queen?
SS
Stephanie Chubbuck Sculpture
Sep 15, 2025
1.0
Stay away from the dairy queen in Leominster on Sack BLVD. This particular location seems to have a problem with their ketchup and mustard dispensers. Today was the second time I received burgers that were inedible because they were literally drowned in both ketchup and mustard... to the point the bun was completely soaked in it and it was all over the wrapper and squishing out the sides of the burger. I thought they fixed that because the last few times have been okay except for the cold soggy fries but it happened again today. Gross cold raw fries, and inedible bugers. Threw both meals out because i got them at the drive through and was already part way home before I reaalized it and wasn't going back to complain so they now they get to have a 1 star public review.
CK
Clark Knudsen
Aug 27, 2025
5.0
Best DQ in a large area. Great service and great DQ.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Leominster, MA?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill in Leominster closed on any holidays?
Yes, Dairy Queen Grill & Chill is closed on November 27, December 24, and December 25 in 2025 due to holiday hours.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill provide family-friendly facilities and amenities?
Yes, they offer booster seats, high chairs, outdoor seating, restrooms, wheelchair access, free WiFi, drive-thru service, and have seating available, making it family-friendly and good for kids.
Can I order food online from Dairy Queen Grill & Chill in Leominster?
Yes, you can place orders for pickup through their online ordering system available on their website.
Where is Dairy Queen Grill & Chill located in Leominster, MA?
It is located at 18 Sack Boulevard, Leominster, MA 01453, USA.
Are there other fast-food or ice cream options near Dairy Queen Grill & Chill?
Yes, nearby places include another Dairy Queen, Pizza Hut, D'Angelo Grilled Sandwiches, Chick Licious Ness, Burgasm, Rio Fit Meals, Chick Licken Wings, McDonald's, Taco Bell, and Komequeto Restaurant.
What local family-friendly attractions are close to Dairy Queen Grill & Chill?
The Great Escape Play Cafe, a cafe and amusement park, is nearby and offers a fun place for families to visit before or after enjoying treats at Dairy Queen.
Are there beauty and wellness services near Dairy Queen Grill & Chill?
Yes, nearby beauty salons and spas include T-Nails and Spa and Elizabeth Nails, both offering nail and beauty services.
Where can I find financial and professional services near Dairy Queen Grill & Chill?
Nearby you can find Liberty Tax for tax and financial services, Rollstone Bank & Trust for banking needs, and other service providers like SalonCentric and Flex Appeal Sports Nutrition.