Chipotle Leominster is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported issues with food quality, including undercooked ingredients, small portion sizes, and instances of food poisoning.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Cleanliness
The restaurant was often described as dirty, with concerns about hygiene and food safety practices.
Inconsistent Experience
Customer experiences varied widely, with some praising the food and service while others reported consistently negative experiences.
Management Concerns
Several reviews pointed to a need for better management and staffing, citing disorganization and lack of responsiveness to customer complaints.
AK
Anastasia Kudsi
Nov 15, 2025
1.0
We ordered 2 Burrito Bowls and the steak was cold and the quac was not cut up well, terrible. The Chips & Guacamole were disgusting, they don't cut the avocados well and the guac has absolutely no flavor. The portions were very little, and although the food seemed fresh I would not order from them again. It was so expensive for what it was. I don't know how this location is still in business.
NM
Nick Misiunas
Nov 6, 2025
2.0
Two weeks ago I bit down on a piece of hard cardboard. Last week I went and the same veggie bowl I've always ordered went from $11 to $14. I don't know why prices needed to rise that much but that's too much to risk chewing on cardboard.
I also witnessed what seemed to be the manager yelling at an employee, so that was awkward.
RP
Richard Phung
Nov 2, 2025
5.0
While i cant attest to the issues other customers have had, I came here late on a Sunday Night and Amanda was working the counter.
She absolutely nailed my large complex order with good portions and was fast.
Would come again and recommend.
HQ
Hermis Quiroz
Oct 7, 2025
5.0
Bueno algo normal como otros restantes nada fuera de lo comun lo único que no me gusto que cuando te sirven pareciera que la comida saliera de el salarios de los empleados porque te sirven muy poco para ser comida netamente mas latino mexican que americana y el latino esta acostumbrado a comer bien y deberían ser un poco mas rapifo a la hora de hacer los pedidos por delivery ya que cuando uno llega piensa que esta lleno por que la gente esta comprando pero realidad es la gnt que esta haciendo la fila para que le sirvan o recoger los delivery
GD
Grace D
Oct 6, 2025
1.0
I’ve had countless issues with this chipotle over the years. They mess up online orders very frequently. I also have a theory that they’re trained at this chipotle to give half portions of every ingredient. I’ll ask for extra of ingredients that I really want to make sure they’re giving just an adequate amount because I’ve learned that if I don’t ask for extra, I’m getting a teaspoon of each one. Even asking for extra, they’re still barely giving any. At every other chipotle, I can never finish an entire bowl in one sitting. I can *always* finish my bowls from this chipotle because they give a fraction of the food
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Leominster?
Chipotle Mexican Grill in Leominster is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Leominster, MA?
It is located at 252 Mill St, Leominster, MA 01453, USA.
Does Chipotle Leominster offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Leominster?
You can order online via the Chipotle app or through their website at https://order.chipotle.com/.
What kind of food does Chipotle Mexican Grill in Leominster serve?
They serve customizable menu items like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients without artificial additives.
Is Chipotle Mexican Grill in Leominster LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers.
What should I know about nearby places when visiting Chipotle Mexican Grill in Leominster?
You can find several neighboring spots including Mattress Firm for furniture needs, CVS Pharmacy for health and beauty items, and fast food options like Burger King and McDonald's nearby.
Are there any Mexican restaurants near Chipotle Mexican Grill in Leominster?
Yes, Border Grille & Bar is a nearby Mexican restaurant you might want to try before or after your Chipotle visit.
Can I combine a visit to Chipotle Leominster with other services nearby?
Absolutely! You can visit nearby places like MinuteClinic for medical needs, AAA Leominster for travel services, or PetSmart for pet supplies while you're in the area.
How can nearby financial services benefit a visitor to Chipotle Mexican Grill in Leominster?
Visitors can conveniently access the LibertyX Bitcoin ATM or Santander Bank ATM nearby to manage their finances while enjoying their meal at Chipotle.