Chipotle Mexican Grill

2.5
671 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Leominster is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
252 Mill St, Leominster, MA
01453, United States

Hours

Reviews

2.5
671 reviews
5 stars
158
4 stars
77
3 stars
42
2 stars
59
1 star
335

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked ingredients, small portion sizes, and instances of food poisoning.

Service Issues

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

The restaurant was often described as dirty, with concerns about hygiene and food safety practices.

Inconsistent Experience

Customer experiences varied widely, with some praising the food and service while others reported consistently negative experiences.

Management Concerns

Several reviews pointed to a need for better management and staffing, citing disorganization and lack of responsiveness to customer complaints.
  • AK
    Anastasia Kudsi
    Nov 15, 2025
    1.0
    We ordered 2 Burrito Bowls and the steak was cold and the quac was not cut up well, terrible. The Chips & Guacamole were disgusting, they don't cut the avocados well and the guac has absolutely no flavor. The portions were very little, and although the food seemed fresh I would not order from them again. It was so expensive for what it was. I don't know how this location is still in business.
  • NM
    Nick Misiunas
    Nov 6, 2025
    2.0
    Two weeks ago I bit down on a piece of hard cardboard. Last week I went and the same veggie bowl I've always ordered went from $11 to $14. I don't know why prices needed to rise that much but that's too much to risk chewing on cardboard. I also witnessed what seemed to be the manager yelling at an employee, so that was awkward.
  • RP
    Richard Phung
    Nov 2, 2025
    5.0
    While i cant attest to the issues other customers have had, I came here late on a Sunday Night and Amanda was working the counter. She absolutely nailed my large complex order with good portions and was fast. Would come again and recommend.
  • HQ
    Hermis Quiroz
    Oct 7, 2025
    5.0
    Bueno algo normal como otros restantes nada fuera de lo comun lo único que no me gusto que cuando te sirven pareciera que la comida saliera de el salarios de los empleados porque te sirven muy poco para ser comida netamente mas latino mexican que americana y el latino esta acostumbrado a comer bien y deberían ser un poco mas rapifo a la hora de hacer los pedidos por delivery ya que cuando uno llega piensa que esta lleno por que la gente esta comprando pero realidad es la gnt que esta haciendo la fila para que le sirvan o recoger los delivery
  • GD
    Grace D
    Oct 6, 2025
    1.0
    I’ve had countless issues with this chipotle over the years. They mess up online orders very frequently. I also have a theory that they’re trained at this chipotle to give half portions of every ingredient. I’ll ask for extra of ingredients that I really want to make sure they’re giving just an adequate amount because I’ve learned that if I don’t ask for extra, I’m getting a teaspoon of each one. Even asking for extra, they’re still barely giving any. At every other chipotle, I can never finish an entire bowl in one sitting. I can *always* finish my bowls from this chipotle because they give a fraction of the food

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Leominster?

Chipotle Mexican Grill in Leominster is open every day from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Leominster, MA?

It is located at 252 Mill St, Leominster, MA 01453, USA.