Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
506 reviews
5 stars
163
4 stars
98
3 stars
95
2 stars
42
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times at both the drive-thru and in-store, leading to frustration and some opting to leave without ordering.
Food Quality
While some customers enjoyed fresh and hot food, many others complained about cold fries, undercooked items, and overall poor food quality.
Cleanliness
The cleanliness of the location was inconsistent, with several reviews highlighting dirty bathrooms and unkempt dining areas.
Pricing
Many customers felt that prices were excessively high, especially for a fast-food restaurant, leading to complaints about value for money.
Staff Attitude
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention from employees.
- DCDavid Curtis5 days ago4.0It's McDonald's, what can you say? All I got was a large coke.
- HHHarmanNov 10, 20252.0Very rude staff, not helpful at all
- ACAlex CabreraOct 29, 20252.0Waited for my drink 20 min
- KNKenneth NeilsonOct 13, 20252.0Sat in Drive through for almost 25 mins.
- SAStephen AtwoodOct 12, 20253.0It's a McDonald's in a rest area. Jacked up prices, inconsistent service, and sporadic crowds. But the food is ok.
Frequently Asked Questions About McDonald's
What are the opening hours for this McDonald's location?
This McDonald's is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's have a drive-thru service?
Yes, this McDonald's offers a drive-thru service every day from 6:00 AM to 11:00 PM.
Where is this McDonald's located?
It is located at Mass Tpke / I-90 East (Service Plaza), Lee, MA 01238, USA.
What payment options are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there mobile ordering options available for this McDonald's?
Yes, you can order through the McDonald's App for both iOS and Android, and also use mobile ordering and mobile offers services.
Does this McDonald's offer WiFi for customers?
Yes, WiFi is available at this McDonald's location.
What nearby fast food restaurants are close to this McDonald's?
Nearby fast food options include Lee East Burger King, Fresh City, D'Angelo Grilled Sandwiches, and Papa Gino's.
Are there any nearby travel or service plazas near this McDonald's?
Yes, the Lee Service Plaza Eastbound and Lee Rest Stop (Mass Pike) are close by, useful for travelers stopping for food or gas.
What other amenities can customers find near this McDonald's?
Nearby you can find gas stations like Gulf and Gulf Express, an EVgo Car Charging Station, and banking services such as Bank of America.
How can customers earn rewards or discounts at this McDonald's?
Customers can join MyMcDonald's Rewards to earn points for free food. More details are on the official MyMcDonald's Rewards website.