Brand Certified
McDonald's
3.2(1033 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
245 Housatonic St, Lee, MA
01238, United States
Certified by McDonald's • Feb 22, 2026
(413) 243-2253
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.2
1,033 reviews
5 stars
276
4 stars
214
3 stars
206
2 stars
107
1 star
230
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
Many reviews highlighted the restaurant's dirty conditions, including filthy bathrooms and unkempt dining areas.
Food Quality
Numerous complaints were made about cold, poorly prepared food, with several customers receiving incorrect or unsatisfactory meals.
Staff Performance
While some employees received praise for their friendliness, overall staff performance was criticized for being disorganized and lacking attention to customer needs.
- MHm hJan 24, 20265.0Not a review for McDonald’s but for Becky. She gets 5 stars! It’s unfortunate that McDonald’s makes it difficult to provide feedback for locations or employees on their website. If they did I’d say what a polite and helpful person she is. Ordered a soda at the drive through and she saw it was too watery. Gave us a few options for another soda instead. It’s nice to see someone who takes care in her job as she does. She saved what could have been a usual bad drive through experience at a McDonald’s.
- JDJuan DiazJan 21, 20265.0Good service
- RPRichard PargamentJan 10, 20265.0Innovative, fresh food.
- KKkenn kingJan 8, 20262.0Poorly managed not clean
- MHMark HynesDec 26, 20251.0Get a new strategy. Telling people to park when noone else is in line and bringing food to my window is far slower and more inconvenient. I dont care about your timer.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website