Brand Certified
McDonald's
3.1(307 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
Mass Tpke / I-90 West (Service Plaza), Lee, MA
01238, United States
Certified by McDonald's • Feb 22, 2026
(413) 243-6695
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.1
307 reviews
5 stars
75
4 stars
57
3 stars
75
2 stars
25
1 star
75
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff interactions.
Food Quality
Many reviews highlighted poor food quality, including stale or cold items, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, particularly in bathrooms and food areas.
Pricing Concerns
Customers expressed dissatisfaction with high prices, especially for the quality of food received.
Positive Experiences
A few reviews mentioned friendly staff and good service, particularly from specific employees.
- FAFareesa AftabJan 1, 20261.0Served burned sandwiche
- KMKatherine MalloyNov 21, 20251.0Absolute joke of an establishment. Do not waste your time. Took 20 minutes…
- JPJeremy PageOct 6, 20251.0worst McDonald’s out there and that says alot constantly issues. drive thru was “broke” for over a month with no sign. then when you would drive up to see if they were even open the guy would just be using the window as his eating space. employees can’t take the orders correctly because of the language barrier then give you attitude when you tell them they took the order wrong. then today walk in, stand around for 5 minutes as 3 people in the back just stand there talking like they aren’t on the clock and the old lady stares at the fry machine. the old lady that works night at this restaurant is incompetent and should be fired
- PGPedro GarciaOct 1, 20251.0Standing at the counter and workers bs had to walk out because they acted like I was a ghost! Bad service.
- RCRandy ClementFeb 10, 20192.0Same old mc Ds
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's in Lee, MA?
McDonald's in Lee, MA is open daily from 5:00 AM to 11:00 PM.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's has drive-thru service available daily from 5:00 AM to 11:00 PM.
Can I get delivery from McDonald's in Lee, MA?
Yes, delivery is available every day from 5:00 AM to 11:00 PM. You can order online through their delivery URL.
What payment options are accepted at McDonald's, Lee, MA?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa as payment methods.
Does McDonald's in Lee, MA offer curbside pickup service?
Yes, curbside pickup is available as part of their pickup and delivery services.
Are there mobile apps available for ordering from McDonald's?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Where is McDonald's located in Lee, MA?
It is located at Mass Tpke / I-90 West (Service Plaza), Lee, MA 01238, USA.
Are there hotels near McDonald's in Lee, MA?
Yes, nearby hotels include Sunset Inn, Pilgrim Inn, Quality Inn, Super 8 by Wyndham Lee/Berkshires/Outlet Area, and Rodeway Inn, which can be convenient for travelers visiting McDonald's.
What dining options are nearby McDonald's in Lee, MA?
Nearby dining options include Oasis Bar & Grill, Burmese Bowl, Charlie's Bistro Bus, Friendly's, Krispy Krunchy Chicken, Roses Restaurant, Agaves Mexican Grill, and Athena's Restaurant & Pizzeria for a variety of cuisines.
Are there coffee shops close to McDonald's in Lee, MA?
Yes, Starbucks and Dunkin' are nearby coffee shops where you can grab coffee or smoothies in the area.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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- Official website