McDonald's

3.1
307 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
Mass Tpke / I-90 West (Service Plaza), Lee, MA
01238, United States

Hours

Reviews

3.1
307 reviews
5 stars
75
4 stars
57
3 stars
75
2 stars
25
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

Many reviews highlighted poor food quality, including stale or cold items and incorrect orders.

Cleanliness

Several customers noted cleanliness issues, particularly in bathrooms and dining areas.

High Prices

Customers frequently mentioned that prices were excessively high, especially for a fast food establishment.
  • FA
    Fareesa Aftab
    Jan 1, 2026
    1.0
    Served burned sandwiche
  • KM
    Katherine Malloy
    Nov 21, 2025
    1.0
    Absolute joke of an establishment. Do not waste your time. Took 20 minutes…
  • JP
    Jeremy Page
    Oct 6, 2025
    1.0
    worst McDonald’s out there and that says alot constantly issues. drive thru was “broke” for over a month with no sign. then when you would drive up to see if they were even open the guy would just be using the window as his eating space. employees can’t take the orders correctly because of the language barrier then give you attitude when you tell them they took the order wrong. then today walk in, stand around for 5 minutes as 3 people in the back just stand there talking like they aren’t on the clock and the old lady stares at the fry machine. the old lady that works night at this restaurant is incompetent and should be fired
  • PG
    Pedro Garcia
    Oct 1, 2025
    1.0
    Standing at the counter and workers bs had to walk out because they acted like I was a ghost! Bad service.
  • JR
    James Romeo
    Aug 29, 2025
    1.0
    Worst service ever. Forgot half our meal and drinks. Had no ketchup, no napkins. Not the cleanest either. Cannot recommend unless you are desperate.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's in Lee, MA?

McDonald's in Lee, MA is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has drive-thru service available daily from 5:00 AM to 11:00 PM.