Location.com logo
Brand Certified

Dunkin'

3.6
(618 reviews)

Business Details

200 Housatonic St, Lee, MA
01238, United States
(413) 243-1676
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lee, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
200 Housatonic St, Lee, MA
01238, United States

Hours

Reviews

3.6
618 reviews
5 stars
261
4 stars
130
3 stars
81
2 stars
37
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and items being unavailable, causing frustration among customers.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions.

Service Speed

Customers consistently noted slow service times, particularly in the drive-thru, with long waits reported.

Product Quality

Mixed feedback on food and drink quality, with some customers enjoying their items while others reported poor taste and preparation.
  • LA
    Lawrence A
    Jan 29, 2026
    5.0
    Great place for a coffee run
  • DS
    Delia Sniffen
    Jan 21, 2026
    1.0
    This morning I was denied food by this Dunkin’ Donuts because I tried to pay with a 50. There is no signage stating they don’t accept them. When I asked Jace what he or she would like me to do they said give the food back or they would take my license plate down. A little over the top if you ask me, and I will be filing a formal complaint with corporate as well.
  • KK
    Krystal Carroll (Kriddle)
    Dec 26, 2025
    1.0
    I went thru this drive thru around 4:20pm on December 26th. There was no one in front of me or in back of me. Also the store itself was vacant. When I pulled up to the menu board it took almost 3 minutes for someone to "greet" me. When I finally was, I got a "what can i get you?" I politely asked if they had sesame bagels. To which to man replied "No." With a very gross tone in his voice. My partner and I looked at one another like "okay?" So then I asked "do you have plain bagels?" The man replied with a disgusted sigh before the "yup." I ordered a plain bagel toasted with veggie cream cheese and turkey slices. He replied "okay." Then I ordered a medium iced coffee with 4 Carmel swirl, oat milk, and cold foam. Then I got a "what else do you want?" I replied "that's it." I was told my total and pulled up to the window. When I got to the window the man was still very rude. Didn't say a word, just took my gift card and swiped it. Then entire time this transaction was being done the window was open and ill my partner and I could hear was the woman that made my food saying how shes a great liar and people always believe her and kept looking into our car and giggling. Like... whats that supposed to mean?? The man didnt say anything... no "thank you". No "you're welcome" no "have a nice night." Absolutely nothing. And guess what? My order was entirely wrong, SURPRISE! I got a plain bagel WARMED with a disgusting amount of plain cream cheese on it and a turkey sausage patty in the middle that was still cold when I pulled it off the bagel. My coffee didnt even taste like it had any kind of flavor in it at all and watered down. I am incredibly disappointed as I had a very long drive home and I was looking forward to the pick-me-up. I do not understand why I got the attitude I received as I wasn't rude at all. And if my sandwich couldn't be made the wanted then I should have been informed. These workers need to do better. Disgusting behavior.
  • CR
    Corey Rice
    Nov 23, 2025
    1.0
    Theu girl at the drive thru and counter named Angel is absolutely miserable. She shouldn't be working around people. Her attitude refect on the owner and who they hire. Whole staff is MISERABLE. Clean house. Get better customer service.
  • YO
    Yolandita Ocasio
    Nov 13, 2025
    5.0
    I had to use the bathroom and it was easy to access the location. Very clean and workers are very friendly.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Lee, MA?

Dunkin' in Lee, MA is open daily from 4:30 AM to 7:00 PM.

Does this Dunkin' location offer curbside pickup and delivery services?

This Dunkin' location offers delivery services and curbside pickup is not available.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: